Monitoring orders (open and closed) is confusing. For example, why close an order before delivery has been confirmed. Also, email reminders are not clear, because they do not give details of the...
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Tara
The Royal Mint
7 months ago
Good Afternoon,
We understand that you have found the process of monitoring your orders to be confusing. We are sorry to hear that the clarity of our email reminders has also been an issue. We appreciate you bringing this to our attention and hope that we can improve your experience in the future.
Kind regards,
Tara
Rubbish communication delayed took two months to deliver
Tara
The Royal Mint
7 months ago
Good Afternoon,
Thank you for your feedback. We are very sorry to hear about your experience. We understand your frustration regarding the communication and the extended delivery time, and we regret that we did not meet your expectations on this occasion.
Kind regards,
Tara
产品评价
Tara
The Royal Mint
7 months ago
Good Afternoon,
We are delighted to hear you had a positive experience with the Concorde 2026 UK 50p Silver Proof Coin and appreciate you sharing your feedback.
Kind regards,
Tara
I have used the royal mint many times over the years and have always had excellent service, with total confidence that what i am purchasing is what i will receive.
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.