The Royal Mint 点评

Good Afternoon, Thank you for your feedback, we are thrilled to hear you are pleased with the coin design. However we understand your concerns regarding delivery. Please rest assured we understand the importance of receiving your order as swiftly as possible. Our production teams are doing everything possible to reduce our delivery timelines and improve our communication processes. Kind Regards Tara

Good Afternoon, Thank you for taking the time to share your feedback with us. I am sorry to hear your order arrived not to The Royal Mint's usual high standards. Please rest assured we are more than happy to provide a replacement, this is certainly not the standard we strive to deliver. We are continuously reviewing our relationships with our couriers to ensure the best possible service. I do hope we can provide you with a better experience in the future. Kind Regards Tara

Good Afternoon, Thank you for taking the time to share your detailed feedback with us. I fully appreciate your frustration concerning a number of our services which have fallen short of your expectations on this occasion. Please rest assured we take all feedback extremely seriously. Having this feedback helps us enhance our services across the business. Kind Regards Tara

Good Afternoon, Thank you for taking the time to share your feedback with us. I fully understand your disappointment concerning your ordering experience. It is never our intention to cancel any items and I am sincerely sorry you were not informed of this information earlier. I understand a member of our team has reached out to help reach a resolution. Kind Regards Tara