I found exactly the right coins for myself and my daughter, (both of us low key collectors.) They are lovely as usual, the mint is always my first place to look.
The item ordered arrived in good time. I also updated my address via the Royal Mint customer service care line. The item I ordered was excellent in detail and presentation.
Had very good customer service and coins have always been of high quality. The only downside is when I’ve ordered multiple items, and one or sometimes more of them, are available to order but not in...
Easy to create account and purchase bullion coins. Option to have RM store the purchases or have them delivered within 5working days by Royal Mail sign-for.
A package sent from The Royal Mint to me in Australia did not arrive it took much repeated arguing with The Mint staff to convince them I had not received this package.
I despaired. I gave up...
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Tara
The Royal Mint
4 months ago
Good Afternoon Sally,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear of your disappointing delivery experience and that your had to resort to escalating matters. This is certainly not the level of service we aim to provide for our customers and please rest assured we take all feedback extremely seriously. Having this feedback helps us drive improvements across the business.
Kind Regards
Tara
产品评价
Tara
The Royal Mint
4 months ago
Good Afternoon Sally,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear of your disappointing delivery experience and that your had to resort to escalating matters. This is certainly not the level of service we aim to provide for our customers and please rest assured we take all feedback extremely seriously. Having this feedback helps us drive improvements across the business.
Kind Regards
Tara
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.