Always exemplary in wanting the best for their customers. I am 89 years young and they have made sure I was taken care of and understood, as technology is very hard for a senior to grasp.
On June 5, 2025, I purchased a 350 Years of the Royal Observatory, Greenwich 2025 UK £2 Silver Proof Piedfort Coin Limited Edition 650, coin from this company but NEVER received it. When I inquired...
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Tara
The Royal Mint
3 months ago
Good Afternoon Vernita,
Thank you for taking the time to share your feedback with us. I am sorry to hear of your negative delivery experience. However the matter needs to be raised with us within a 30 day period to enable our investigations teams to gain additional information concerning the delivery.
Kind Regards
Tara
产品评价
Tara
The Royal Mint
3 months ago
Good Afternoon Vernita,
Thank you for taking the time to share your feedback with us. I am sorry to hear of your negative delivery experience. However the matter needs to be raised with us within a 30 day period to enable our investigations teams to gain additional information concerning the delivery.
Kind Regards
Tara
There surely has to be a better way to order coins and products from overseas. I had to try several times before I was able to make a telephone call that was answered by an agent within a...
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Tara
The Royal Mint
3 months ago
Good Afternoon Wayne,
Thank you for taking the time to share your feedback with us. I fully understand your frustration concerning your ordering experience and I regret that our services have not met your expectations on this occasion. Please be assured we take all feedback extremely seriously. Having this feedback helps us drive improvements across the business.
Kind Regards
Tara
产品评价
Tara
The Royal Mint
3 months ago
Good Afternoon Wayne,
Thank you for taking the time to share your feedback with us. We are thrilled to see your five star rating.
Kind Regards
Tara
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.