Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop评论

显示全部1,903条点评

受信赖的顾客

经 Feefo 确认

7 months ago

Good quality food for a fussy cat.

Ordering/ Re-ordering process is easy to apply and is efficiently dispatched.

Carrie-Ann

The Pet Health Club Shop

7 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

7 months ago

Excellent variety of products available, Excellent service all round.

Excellent all round service provided from ordering to delivery.

Carrie-Ann

The Pet Health Club Shop

7 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

7 months ago

Good 👍

Jess

The Pet Health Club Shop

7 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Sue Owen

经 Feefo 确认

7 months ago

Sue Owen 就 The Pet Health Club Shop 说了什么:

Quick service

Quick service Delivered to your door

Jess

The Pet Health Club Shop

7 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

7 months ago

Good and efficient

Jess

The Pet Health Club Shop

7 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

7 months ago

Good value and reliable delivery

Easy to change the order, good value, reliable delivery

Jess

The Pet Health Club Shop

7 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Health Club Shop Customer Care Team

Dan and Alison Carter

经 Feefo 确认

7 months ago

Dan and Alison Carter 就 The Pet Health Club Shop 说了什么:

Disappointed

Poor, website issues, poor customer service follow-up and appalling delivery

Sarah

The Pet Health Club Shop

7 months ago

Good afternoon Thank you for your feedback and we are sorry to hear you are not happy. Please let us know if we can help you further. Kind Regards Sarah Pet Health Club Shop

受信赖的顾客

经 Feefo 确认

7 months ago

Great Service always.

Great service from The Pet Health Club always arrived on time. If I need to phone them nothing it’s too much trouble always willing to help.

Jess

The Pet Health Club Shop

7 months ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

7 months ago

Great for upset tummies.

Great. My order arrived within 2 days. Ordered online from website. Easy process. Great that you get discount if you have membership to Pet Health Club.

Jess

The Pet Health Club Shop

7 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

7 months ago

Subscription customers beware

The product itself is great but the shop isn’t customer friendly. I pay a regular subscription to ensure I don’t run out of dry dog food. I was recently sent a generic email to say certain brands...

Sarah

The Pet Health Club Shop

7 months ago

Good afternoon Thank you for your feedback and we are sorry to hear this. Please let us know if we can help any further. Kind Regards Sarah Pet Health Club Shop