Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

5 months ago

Subscribed food

I’ve needed to call for assistance and the team are great; the website is not the best, even when logged in the only way I seem to be able to get to my subscription is but digging out the original...

Esther

The Pet Health Club Shop

5 months ago

Good afternoon, Thank you for your feedback, we take all of this on board for future improvements. We are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

受信赖的顾客

经 Feefo 确认

5 months ago

Royal Canin Gastrointestinal food suits my dog

The ordering process is very easy and the price of the food is very competitive. I did contact customer services on one occasion and my query was very quickly resolved.

Esther

The Pet Health Club Shop

5 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

受信赖的顾客

经 Feefo 确认

5 months ago

Customer Friendly

Very easy and love the update on the progress of the order to the delivery itself.

Esther

The Pet Health Club Shop

5 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

Lesley

经 Feefo 确认

GBR

5 months ago

Lesley 就 The Pet Health Club Shop 说了什么:

Great customer service fast delivery and subscriptions means you don't forget to order

Ehlana

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

Joan

经 Feefo 确认

GBR

5 months ago

Joan 就 The Pet Health Club Shop 说了什么:

Healthy Dog Treats

Delivery so quick Fab service

Ehlana

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

Very helpful

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann The Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

Great choice

It was easy to buy, and they were delivered a few days later, very good service thank you

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann The Pet Health Club Shop Customer Care Team

Geraldine Coates

经 Feefo 确认

GBR

5 months ago

Geraldine Coates 就 The Pet Health Club Shop 说了什么:

Good Pet Health Club Shop poor delivery

The online ordering at the Pet Plan Shop is good and easy to use. However the delivery wasn’t good this time. It would have only been a few days for delivery but the delivery driver didn’t ring the...

Ehlana

The Pet Health Club Shop

5 months ago

Hi, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our online ordering process easy to use. We’re sorry to learn about the delivery experience you had on this occasion, and we understand how frustrating that must have been—especially when you were home at the time. Your comments about the delivery process and the courier’s website are appreciated and will be shared with the relevant team. If you’d like to discuss this further or if there’s anything we can assist with, please feel free to reach out to us directly. We’d be more than happy to help. Kind regards, Ehlana Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

Great product

Excellent service very quick delivery

Ehlana

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

Good guidance for suitable toy.

Good guidance as to what would be a suitable toy for a large dog. (A member of the family's dog) Easy to order and sent in super fast time. Toy looks great and looks like it should withstand a lot of...

Ehlana

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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