Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,511条点评

受信赖的顾客

经 Feefo 确认

5 months ago

Great service

Great fast delivery

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Vivien Eaton

经 Feefo 确认

GBR

5 months ago

Vivien Eaton 就 The Pet Health Club Shop 说了什么:

Quality Products, well delivered, great selection

Excellent customer service and very speedy delivery after ordering. Nice selection of toys for Christmas to choose from. Didn't realise the toy bag and the toys would come seperately so was bit...

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

I would recommend this food very highly but unfortunately this was delivered by dhl who were terrible and failed to deliver on multiple occasions. The response from the pet health team was swift and...

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! We are glad we were able to help solve the issue with your order. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Sarah

经 Feefo 确认

5 months ago

Sarah 就 The Pet Health Club Shop 说了什么:

Ordering and delivery

Ordering repeat is great Still no product after 6 days of it being dispatched

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hello, Thank you for your feedback. I’d really like to help resolve this for you but unfortunately, I'm not able to look into this further from the information provided. If you'd like to discuss this further, please get in touch with us directly at shop@thepethealthclub.co.uk please include your order number so we can help out as quickly as possible. Kind regards, Carrie-Ann The Pet Health Club Shop Customer Care Team

Gail Hunter

经 Feefo 确认

GBR

5 months ago

Gail Hunter 就 The Pet Health Club Shop 说了什么:

Excellent ProVet!

Excellent speedy delivery!

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Gareth Phillips

经 Feefo 确认

GBR

5 months ago

Gareth Phillips 就 The Pet Health Club Shop 说了什么:

Wonderful customer service

Superb The customer service was outstanding Thank you

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

Catnip mouse

Very good

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

5 months ago

All good!

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Michael Vigars

经 Feefo 确认

GBR

5 months ago

Michael Vigars 就 The Pet Health Club Shop 说了什么:

Easy

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Grace McNulty

经 Feefo 确认

GBR

5 months ago

Grace McNulty 就 The Pet Health Club Shop 说了什么:

Good selection of toys

Always find toy for my dog

Carrie-Ann

The Pet Health Club Shop

5 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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