Working with our network of veterinary professionals, our products are high quality and vet-approved.
服务
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过去一年内的 条评价
显示全部1,897条点评
受信赖的顾客
经 Feefo 确认
5 months ago
DHL - failure to deliver!
The Pet Health Club part of the service absolutely fine. I have previously purchased from your sister company Pet Drugs Online and experienced no difficulties.
My issue is with your carrier, DHL,...
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Jess
The Pet Health Club Shop
4 months ago
Good Morning,
Thank you for taking my call earlier and for discussing your frustrations with DHL.
I have passed all of your feedback over to our head of Customer Operations and as I stated we take every review seriously and appreciate that you have taken the time to contact us today.
Kind regards,
Jess
Pet Health Club Shop
Customer Care Team
0
分享
BW
Beth Walker
经 Feefo 确认
GBR
5 months ago
Beth Walker 就 The Pet Health Club Shop 说了什么:
Great products, great service.
I placed my order at 10am one morning and the product was delivered at 11am the next day! Next level service, great prices and exceptional products. I'm very pleased with our new supplement and have...
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Ehlana
The Pet Health Club Shop
5 months ago
Hi There,
Thank you for taking the time to leave us a review!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet health club shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
5 months ago
Excellent
Ehlana
The Pet Health Club Shop
5 months ago
Hi There,
Thank you for taking the time to leave us a review!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet health club shop
Customer Care Team
0
分享
CH
Chrissie
经 Feefo 确认
GBR
5 months ago
Chrissie 就 The Pet Health Club Shop 说了什么:
Good value and great service
Easy to order online and quick delivery
Ehlana
The Pet Health Club Shop
5 months ago
Hi There,
Thank you for taking the time to leave us a review!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet health club shop
Customer Care Team
1
分享
受信赖的顾客
经 Feefo 确认
5 months ago
easy to order, quick to arrive. happy cats.
Ehlana
The Pet Health Club Shop
5 months ago
Hi There,
Thank you for taking the time to leave us a review!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet health club shop
Customer Care Team
1
分享
JB
Julie Bakewell
经 Feefo 确认
GBR
5 months ago
Julie Bakewell 就 The Pet Health Club Shop 说了什么:
Help my dog with his anxiety
Ehlana
The Pet Health Club Shop
5 months ago
Hi There,
Thank you for taking the time to leave us a review!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet health club shop
Customer Care Team
0
分享
MH
Michaela Harris
经 Feefo 确认
5 months ago
Michaela Harris 就 The Pet Health Club Shop 说了什么:
Easy to order and delivered quickly.
Ehlana
The Pet Health Club Shop
5 months ago
Hi There,
Thank you for taking the time to leave us a review!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet health club shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
5 months ago
Spaniel Ears!!
Excellent service, ordering process and speedy delivery.
Ehlana
The Pet Health Club Shop
5 months ago
Hi There,
Thank you for taking the time to leave us a review!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet health club shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
5 months ago
Greatbservice very fast and no issues
Ehlana
The Pet Health Club Shop
5 months ago
Hi There,
Thank you for taking the time to leave us a review!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet health club shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
5 months ago
Terrible
Jess
The Pet Health Club Shop
5 months ago
Good Afternoon,
Thank you for your feedback regarding our service. I tried to call you to discuss this matter further. Upon investigating your order history I can see there was an order sent to an incorrect postcode as the this was selected at check-out. Unfortunately, we do not check the delivery addresses of each order placed as we have too many orders daily for this to be feasible and we trust that the correct addresses are selected.
I have emailed you regarding this and if you would like to discuss this further then please respond to this so we can arrange a time that works for you to discuss this on the phone.
Kind regards,
Jess
Pet Health Club Shop
Customer Care Team
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.