Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

受信赖的顾客

经 Feefo 确认

4 months ago

Good response to damaged goods

Good response to issue with damaged goods and swift replacement. Would be better if bottles were more protected in post.

Ehlana

The Pet Health Club Shop

4 months ago

Hi There, Thank you for taking the time to leave us a review! We’re really pleased to hear you had a positive experience with us. We look forward to helping you again in the future! Kind regards, Ehlana Pet health club shop Customer Care Team

0

受信赖的顾客

经 Feefo 确认

4 months ago

Prompt service

Prompt despatch and delivery service. Save money with subscription order.

Ehlana

The Pet Health Club Shop

4 months ago

Hi There, Thank you for taking the time to leave us a review! We’re really pleased to hear you had a positive experience with us. We look forward to helping you again in the future! Kind regards, Ehlana Pet health club shop Customer Care Team

0

受信赖的顾客

经 Feefo 确认

4 months ago

Order not honoroyred as preferred

Ehlana

The Pet Health Club Shop

4 months ago

Hi There, Thank you for your feedback. We’re sorry to hear this. We’ve checked your order and it shows as fulfilled and delivered. If there’s any issue or something not as expected, please get in touch with us directly so we can look into this further and help resolve it. Kind regards, Ehlana Pet health club shop Customer Care Team

0

AH

Andrew Hardgrave

经 Feefo 确认

GBR

4 months ago

Andrew Hardgrave 就 The Pet Health Club Shop 说了什么:

Very satisfied customer

Easy to order quick to arrive site easy to navigate product arrived in perfect condition

Ehlana

The Pet Health Club Shop

4 months ago

Hi There, Thank you for taking the time to leave us a review! We’re really pleased to hear you had a positive experience with us. We look forward to helping you again in the future! Kind regards, Ehlana Pet health club shop Customer Care Team

0

JO

Jo

经 Feefo 确认

GBR

4 months ago

Jo 就 The Pet Health Club Shop 说了什么:

Very efficient.

Ehlana

The Pet Health Club Shop

4 months ago

Hi There, Thank you for taking the time to leave us a review! We’re really pleased to hear you had a positive experience with us. We look forward to helping you again in the future! Kind regards, Ehlana Pet health club shop Customer Care Team

0

受信赖的顾客

经 Feefo 确认

4 months ago

Delivery to long

To long delivery

Ehlana

The Pet Health Club Shop

4 months ago

Hi There, Thank you for taking the time to leave us a review! We’re really pleased to hear you had a positive experience with us. However we're sorry to hear the delivery time was longer than expected. We look forward to helping you again in the future! Kind regards, Ehlana Pet health club shop Customer Care Team

0

PG

Patrick Green

经 Feefo 确认

GBR

4 months ago

Patrick Green 就 The Pet Health Club Shop 说了什么:

Great service

Easy quick processes and delivery

Ehlana

The Pet Health Club Shop

4 months ago

Hi There, Thank you for taking the time to leave us a review! We’re really pleased to hear you had a positive experience with us. We look forward to helping you again in the future! Kind regards, Ehlana Pet health club shop Customer Care Team

0

受信赖的顾客

经 Feefo 确认

4 months ago

Millie

Very good and easy to use

Julie

The Pet Health Club Shop

4 months ago

Good morning, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Julie Pet Health Club Shop Customer Service Team

0

受信赖的顾客

经 Feefo 确认

4 months ago

Wry fast service with my item always in stock.

Julie

The Pet Health Club Shop

4 months ago

Good morning, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Julie Pet Health Club Shop Customer Service Team

0

受信赖的顾客

经 Feefo 确认

4 months ago

Low fat kibble for dogs

I'm not good with modern tech, but managed to order the items I require, as recommended by vet. Items arrive quickly, and are well packed

Julie

The Pet Health Club Shop

4 months ago

Good morning, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Julie Pet Health Club Shop Customer Service Team

0