Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,509条点评

受信赖的顾客

经 Feefo 确认

3 months ago

Excellent next day delivery and saves carrying heavy goods home

Ehlana

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Really happy

Easy to order and really quick k delivery. X

Ehlana

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

The pet health club website is not easy to use. It’s difficult to manage subscription or add items in a planned delivery. I have already highlighted this last year but nothing has changed.

Ehlana

The Pet Health Club Shop

3 months ago

Hi, Thank you for your feedback. We’re sorry to hear you’re still finding the website difficult to use — that’s not the experience we want for our members. Your comments have been shared with the team again. In the meantime, we’re always happy to help manage subscriptions or planned orders for you. Kind regards, Ehlana Pet Health Club Shop Customer Care Team

Stephen Nicholas

经 Feefo 确认

3 months ago

Stephen Nicholas 就 The Pet Health Club Shop 说了什么:

Good quality food for a fussy cat.

Ordering process was simple, did not use the customer service.

Ehlana

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

Detlef Wedekind

经 Feefo 确认

GBR

3 months ago

Detlef Wedekind 就 The Pet Health Club Shop 说了什么:

Brilliant service offering a replacement when the original order was delivered to an incorrect house

Ehlana

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

…..

It is not easy to find the product that I want to purchase on your website.

Sharon

The Pet Health Club Shop

3 months ago

Hello, Thank you for your feedback. I am sorry you found our website difficult to use to place your order. If you wanted to give us a call one of our customer support agents can help talk you through the process for online ordering. We are always happy to help in these circumstances. We apologise for any inconvenience. Kind regards, Sharon Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Excellent Value

Excellent service great price and delivered quickly

Sharon

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Sharon Pet Health Club Shop Customer Care Team

Dimitrios BAXEVANIS

经 Feefo 确认

GBR

3 months ago

Dimitrios BAXEVANIS 就 The Pet Health Club Shop 说了什么:

Great customer service. Order one day and two days later you get the product.

Sharon

The Pet Health Club Shop

3 months ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Sharon Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Excellent

excellent

Sharon

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Sharon Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago