Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,509条点评

受信赖的顾客

经 Feefo 确认

3 months ago

Excellent customer service

Excellent customer service by Ehlana…credit to your organisation…had damaged tins…the issues was sorted without delay…thanks…

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess The Pet Health Club Shop Customer Care Team

Andrew Hardgrave

经 Feefo 确认

GBR

3 months ago

Andrew Hardgrave 就 The Pet Health Club Shop 说了什么:

Great product and service

Extremely slick and professional

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess The Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Excellent

Excellent, fast as stated.

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess The Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Excellent service

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess The Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Outstanding customer service

Outstanding I needed to increase the number of tins of Purina HA ordered per month Customer service was so helpful and the tins were delivered within 2 days A truly exceptional service Thank you

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess The Pet Health Club Shop Customer Care Team

Paul Burridge

经 Feefo 确认

3 months ago

Paul Burridge 就 The Pet Health Club Shop 说了什么:

Not heard from anybody

Julie

The Pet Health Club Shop

3 months ago

Good afternoon Thank you for your feedback. I understand we are currently in contact with you. We apologise for any inconvenience. Kind regards Julie Pet Health Club Shop

受信赖的顾客

经 Feefo 确认

3 months ago

Repeat and save leaves no hassle ordering

I setup repeat and save. I don't have to do anything, The Pet Health Shop alert me when next order is due, they then alert me when payment has been made then they give me the tracking number to keep...

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your excellent feedback. We really appreciate your continued custom. Kind regards, Jess The Pet Health Club Shop Customer Care Team

Glynis Hetherington

经 Feefo 确认

GBR

3 months ago

Glynis Hetherington 就 The Pet Health Club Shop 说了什么:

Easy ordering online set a direct debit up and you can forget about it as the purchase is sent automatically

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess The Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Good support for digestion

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess The Pet Health Club Shop Customer Care Team

Lorraine Cooper

经 Feefo 确认

3 months ago

Lorraine Cooper 就 The Pet Health Club Shop 说了什么:

It was quick and easy to order and was delivered so quick.

Jess

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess The Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息