Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,768条点评

受信赖的顾客

经 Feefo 确认

3 months ago

It was easy to order and arrived promptly.

Julie

The Pet Health Club Shop

3 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Julie Pet Health Club Shop Customer Service Team

Shirley-ann Sleight

经 Feefo 确认

GBR

3 months ago

Shirley-ann Sleight 就 The Pet Health Club Shop 说了什么:

Ordering and delivery good

Julie

The Pet Health Club Shop

3 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Julie Pet Health Club Shop Customer Service Team

Chris Farrell

经 Feefo 确认

GBR

3 months ago

Chris Farrell 就 The Pet Health Club Shop 说了什么:

Delighted

Easy to order. Fast dispatch and fast delivery.

Julie

The Pet Health Club Shop

3 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Julie Pet Health Club Shop Customer Service Team

受信赖的顾客

经 Feefo 确认

3 months ago

Very quick and easy, issue with wrong items delivered sorted very quickly and easily

Carrie-Ann

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann The Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Very fast delivery and price is cheaper than vet's

Carrie-Ann

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann The Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

my first purchase and I was very happy with the service

Carrie-Ann

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann The Pet Health Club Shop Customer Care Team

Tanya James

经 Feefo 确认

3 months ago

Tanya James 就 The Pet Health Club Shop 说了什么:

Highly recommend - so easy to order & all products of really high quality

Ordering is really quick & easy & delivery incredibly quick! Can’t recommend enough!

Carrie-Ann

The Pet Health Club Shop

3 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service. Kind regards, Carrie-Ann The Pet Health Club Shop Customer Care Team

Carole Meade

经 Feefo 确认

3 months ago

Carole Meade 就 The Pet Health Club Shop 说了什么:

Customer service improvement required

Customer service and order cancellation process could be improved

Jess

The Pet Health Club Shop

3 months ago

Good Morning, Thank you for your feedback regarding our cancellation process. I tried to call so have sent a follow up email to see if you would like to discuss this with our team further. Please respond to our email sent and we can arrange an appropriate time for a call if you would like. I would also like to take the time to apologise that we were unable to cancel your order at the time. Kind regards, Jess Pet Health Club Shop Customer Care Team

Margaret FREER

经 Feefo 确认

GBR

3 months ago

Margaret FREER 就 The Pet Health Club Shop 说了什么:

Excellent service

Great service. I have the order on subscription. They keep me informed when the delivery is due. It arrives within 2 days of this notice. The prices are reduced compared to an ordinary shop and...

Ehlana

The Pet Health Club Shop

3 months ago

Hi There, Thank you for taking the time to leave us a review! I'm so pleased to hear you're impressed with our service! Kind regards, Ehlana Pet health club shop Customer Care Team

受信赖的顾客

经 Feefo 确认

3 months ago

Excellent service, good value for money

The service is excellent. Always quick delivery and keeps me informed regarding delivery. Very helpful staff when I need to ask a question.

Ehlana

The Pet Health Club Shop

3 months ago

Hi There, Thank you for taking the time to leave us a review! I'm so pleased to hear you're impressed with our service! Kind regards, Ehlana Pet health club shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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