Working with our network of veterinary professionals, our products are high quality and vet-approved.
服务
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过去一年内的 条评价
显示全部1,769条点评
JA
Joanne Arnold
经 Feefo 确认
1 year ago
Joanne Arnold 就 The Pet Health Club Shop 说了什么:
Good service
Ehlana
The Pet Health Club Shop
1 year ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
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受信赖的顾客
经 Feefo 确认
1 year ago
When I was able to speak to someone, she was very helpful and was able to answer my queries.
Ehlana
The Pet Health Club Shop
1 year ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
1 year ago
Excellent
Ehlana
The Pet Health Club Shop
1 year ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Necessary
Excellent
Ehlana
The Pet Health Club Shop
1 year ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
PB
Patricia Boyle
经 Feefo 确认
Bristol
1 year ago
Patricia Boyle 就 The Pet Health Club Shop 说了什么:
Website information
Not as good as previous times. Website says they open at 8.30 but don’t in fact open until 9!a.m. wasting clients’ time when trying to contact them
Ehlana
The Pet Health Club Shop
1 year ago
Hi Thank you for your feedback. I’m sorry to hear that our opening time caused you inconvenience. We aim to be available to take calls from 8:30 a.m., but occasionally there can be unexpected delays.We appreciate you bringing this to our attention, and we’ll review our processes to ensure our opening times are accurately reflected and adhered to, so we don’t waste your valuable time in future.
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
1 year ago
Happy Customer!
Quick, simple, great price. Thank you.
Ehlana
The Pet Health Club Shop
1 year ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Easy to make an order and delivery was quick.
Ehlana
The Pet Health Club Shop
1 year ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
SS
Sarah Stone
经 Feefo 确认
Chesham
1 year ago
Sarah Stone 就 The Pet Health Club Shop 说了什么:
Really easy to order subscriptions are good and help you save money. The delivery came really quickly
Ehlana
The Pet Health Club Shop
1 year ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
DG
David Griffiths
经 Feefo 确认
1 year ago
David Griffiths 就 The Pet Health Club Shop 说了什么:
Ease of order
Ehlana
The Pet Health Club Shop
1 year ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
0
分享
受信赖的顾客
经 Feefo 确认
1 year ago
Ok no problems
No problems but also no personality. It's not like I want to chat to the litter suppliers but information about litter types or cat care tips on an email might be a nice touch.
Ehlana
The Pet Health Club Shop
1 year ago
Hi Thank you for your honest feedback. We’re glad to hear there haven’t been any problems with your orders, but we appreciate your point about adding a more personal touch.
Kind regards,
Ehlana
Pet Health Club Shop
Customer Care Team
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.