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我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop评论

显示全部1,884条点评

受信赖的顾客

经 Feefo 确认

1 month ago

The ordering service is good , its just the delivery company you use. They lie (the delivery company)and say they have tried to deliver when they haven't. I stayed in all day and they didn't turn...

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi, Thank you for your feedback. I am sorry to hear this. I can see that this issue has been resolved with our customer service team. Please do feel free to contact us again if you would like to discuss this further. Kind regards Carrie-Ann The Pet Health Club Shop

Gareth Phillips

经 Feefo 确认

1 month ago

Gareth Phillips 就 The Pet Health Club Shop 说了什么:

Excellent customer service

Excellent customer service Always helpful, patient, reliable and highly efficient Thank you

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Madonna Rice

经 Feefo 确认

GBR

1 month ago

Madonna Rice 就 The Pet Health Club Shop 说了什么:

Fantastic

Fast delivery, great communication

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Easy to set up a subscription, and reminders sent before goods are billed.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Martin Brewster

经 Feefo 确认

GBR

1 month ago

Martin Brewster 就 The Pet Health Club Shop 说了什么:

Easy online ordering

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Regular urinaid

Good

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Excellent- ordering process is simple- products always arrive promptly

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Cat food order

They're customer service was good but overall I wouldn't go back to the company to order pet food

Carrie-Ann

The Pet Health Club Shop

1 month ago

Good afternoon, Thank you for your feedback. If you'd like to discuss our service or your order, please get in touch with us directly at shop@thepethealthclub.co.uk Please include your order number so we can help as quickly as possible. Kind regards, Carrie-Ann The Pet Health Club Shop

受信赖的顾客

经 Feefo 确认

1 month ago

Good service and friendly people

Always very helpful

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

A great cat food which helps balance your cat’s weight

Great service from the Pet Health Club, always delivered on time with my subscription.

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team