Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Moorings 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

TC

Trusted Customer

6 years ago

Trusted Customer 就 The Moorings 说了什么:

disappointing

firstly recorded messages in Spain only are useless when one only speaks English. also do as you say you will do, if you are sending a service person for a one hour journey then they should be there...

Oliver

The Moorings

6 years ago

Thank you for your message and your suggestions. I am sorry to hear of your recent experiences and that you felt we did not meet your expectations on this occasion. We will make sure that our voicemail messages are changed to English to help assist our English speaking customer when leaving messages. I will look into the other issues you had with your charter and will contact you directly so that we can discuss further how we can improve your next experience with us, Again, my apologies for any inconvenience we caused you or your crew.

产品评价

购买日期：04/07/2018

0

受信赖的顾客

6 years ago

Wonderful place. Boat tired and poorly maintained boat

We had a wonderful time and so I don't want to focus on negatives. We delivered feedback verbally to the wonderful Raymond at Va Vou. But given the cost of the boat just short of $8,000 Australian...

产品评价

购买日期：19/12/2018

0

受信赖的顾客

6 years ago

The trip was difficult to organise because we could not really communicate with anyone at the Mooring base at Raiatea. The website was confusing because the different Mooring bases had different...

产品评价

购买日期：14/02/2019

0

TC

Trusted Customer

Auckland NZ

6 years ago

Trusted Customer 就 The Moorings 说了什么:

Great reception service, well presented briefings and an awesome boat in excellent condition.

产品评价

购买日期：14/11/2018

0

TC

Trusted Customer

6 years ago

Trusted Customer 就 The Moorings 说了什么:

Very happy.

Dean (Base manager) was fantastic, great local knowledge of area and boat tech. We had an old boat but it was well cared for and in great condition. All up, very pleased with Moorings, definitely...

产品评价

购买日期：18/11/2018

0

TC

Trusted Customer

6 years ago

Trusted Customer 就 The Moorings 说了什么:

The Morrings team was welcoming and informative - the yacht wel pesented

The staff were welcoming and informative and despite having to swap yachts it was a smooth charter

产品评价

购买日期：09/02/2019

0

TC

Trusted Customer

6 years ago

Trusted Customer 就 The Moorings 说了什么:

Rapid response to a few problems. Sophie in particular knowledgeable and helpful

产品评价

购买日期：19/03/2019

0

TC

Trusted Customer

6 years ago

Trusted Customer 就 The Moorings 说了什么:

Introduction before sailing was extremely good.

产品评价

购买日期：21/06/2018

0

受信赖的顾客

6 years ago

Good staff, tired boats

The main guy was easy to get hold of and knowledgeable. Tried to compensate as able for the poor state of the boats

产品评价

购买日期：10/07/2018

0

受信赖的顾客

6 years ago

Exciting, relaxing and professional.

We would purchase a Moorings charter again but the information we received from the broker was at times inaccurate and conflicting.

产品评价

购买日期：17/02/2019

0

The Moorings 点评

Palma该产^品的更^多点^评 (1)浏览产品网站

Moorings 434 PC - 3 Cabin Catamaran该产^品的更^多点^评 (1)浏览产品网站Air conditioning on the port side had to be constantly reset, told the base on the first morning, they reset and it turned off again. it was reset over 50 time over 4 days. Day 2 the alarm went off...阅读更多

Tonga该产^品的更^多点^评 (2)浏览产品网站

Moorings 3900 - 4 Cabin Catamaran该产^品的更^多点^评 (2)浏览产品网站

Tahiti该产^品的更^多点^评 (3)浏览产品网站The team were good but the big disappointment was the provisioning. We had ordered online and received an email saying our order was successful and complete. It was only after we were on the...阅读更多

Moorings 4000 - 3 Cabin Catamaran该产^品的更^多点^评 (1)浏览产品网站The Catamaran was wonderful. We would have loved to have a more detailed manuals provided for the catamaran and navigation system on board so we could use all the facilities. Items on the catamaran ...阅读更多

Croatia该产^品的更^多点^评 (4)浏览产品网站Great sailing area with lots interesting towns and anchorages

Moorings 4400 - 4 Cabin Catamaran该产^品的更^多点^评 (1)浏览产品网站Wow the space and having the generator was a real plus

Procida该产^品的更^多点^评 (1)浏览产品网站Lovely, really enjoyed the Roman port on Ventene

Moorings 4600 - 4 Cabin Catamaran该产^品的更^多点^评 (1)浏览产品网站Old but beautiful. Well loved and cared for.

Croatia该产^品的更^多点^评 (4)浏览产品网站It was excellent save for the recycling and no sewage extraction facilities on shore. The "greenness" of the operation was therefore hollow - the recycling bins being then added to the general...阅读更多

Moorings 48.4 - 4 Cabin Monohull该产^品的更^多点^评 (1)浏览产品网站the modern Beneteau's interior cabinetry and floors are not as attractive as the former wood veneer ones

Tahiti该产^品的更^多点^评 (3)浏览产品网站

Moorings 4000 - 3 Cabin Catamaran该产^品的更^多点^评 (1)浏览产品网站

Croatia该产^品的更^多点^评 (4)浏览产品网站Just a great country, friendly and quality food

Moorings 4800 - 4 Cabin Catamaran该产^品的更^多点^评 (2)浏览产品网站Some of the basics were not as good as we thought they might be. Gas bottles were not full despite being told they were. Table was faulty.

Tonga该产^品的更^多点^评 (2)浏览产品网站

Moorings 3900 - 4 Cabin Catamaran该产^品的更^多点^评 (2)浏览产品网站No watermaker. Batteries basically dead. Toilets poorly installed on starboard side.

Croatia该产^品的更^多点^评 (4)浏览产品网站Fantastic - our skipper and cook were so professional and very friendly. We enjoyed our week with them.

Moorings 4800 - 4 Cabin Catamaran该产^品的更^多点^评 (2)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？