Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Insurance Surgery 点评 | https://www.feefo.com/reviews/the-insurance-surgery-co-uk 的客户服务点评 | Feefo

PA

paula

经 Feefo 确认

2 years ago

paula 就 The Insurance Surgery 说了什么:

Fantastic service from start to end. Definitely went above and beyond

This service was amazing. Managed to arrange me life cover when I couldn't find any, due to my complex health history. They certainly went above and beyond to help tsylor my needs. In particular...

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, for sharing your positive experience with Emilie at the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/ Best wishes, Charlotte H @ The Insurance Surgery

0

PM

经 Feefo 确认

Newport

2 years ago

PM 就 The Insurance Surgery 说了什么:

Humans not human like. And call when agreed!

Rang me when agreed and then agreed call back when my circumstances meant was not ready (waiting on a house move). Really helpful. Able to look at my personal circumstances and were not just an...

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, for sharing your positive experience with Suzie at the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member, you will receive a £150 voucher, until 5th Dec! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/ Best wishes, Charlotte H @ The Insurance Surgery

0

AN

andrew

经 Feefo 确认

2 years ago

andrew 就 The Insurance Surgery 说了什么:

Expensive

Expensive decided not to bother

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, Andrew, for your feedback. We are sorry that it didn't work out this time, we always try to find suitable cover for our customers, which sometimes means the cost is a little more expensive. If you would like to discuss your experience with me, please email me directly on: Charlotte.harding@theinsurancesurgery.co.uk

0

受信赖的顾客

经 Feefo 确认

2 years ago

Great service for.

Neil Cameron was a great help when it came to getting my life insurance. He went through everything thoroughly and was friendly to deal with. I would highly recommend.

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, for sharing your positive experience with Neil at the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member, you will receive a £50 voucher, as a thank you! Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

受信赖的顾客

经 Feefo 确认

2 years ago

The agent was very helpful, polite towards me .

I thank you so much for your advice dealing with the agent, very polite and helpful and it seems like he new what I wanted. Keep up the good work, for being so cheerful agent .many thanks .

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, for sharing your positive experience with Tom at the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member, you will receive a £50 voucher, as a thank you! Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

JM

James Fawcett MBE

经 Feefo 确认

Newcastle

2 years ago

James Fawcett MBE 就 The Insurance Surgery 说了什么:

Thank you.

This is the second product that I have purchased via the surgery and the third as a family. Having previously suffered from skin cancer in 2018 life insurance has been almost impossible to obtain. I...

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery and for highlighting the excellent customer service from Neil. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

受信赖的顾客

经 Feefo 确认

2 years ago

Ellis-bristow

Very helpful

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

EV

evan

经 Feefo 确认

2 years ago

evan 就 The Insurance Surgery 说了什么:

Helpful and friendly.

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery and for highlighting the excellent customer service from Sam H. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

JO

john

经 Feefo 确认

42/TA9 3LL

2 years ago

john 就 The Insurance Surgery 说了什么:

sorry can not think of the words'

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

CH

charles

经 Feefo 确认

2 years ago

charles 就 The Insurance Surgery 说了什么:

Neil Cameron’s service was excellent and comprehensive

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0