Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Great Gift Company 点评 | https://www.feefo.com/reviews/the-great-gift-company 的客户服务点评 | Feefo

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受信赖的顾客

6 years ago

购买日期：16/10/2018

Good service and excellent product.

Fuss free ordering. Delivered ahead of time. Very pleased with such prompt service and would certainly recommend this company. Bought as a gift and very pleased with the quality of the product. My...

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Trusted Customer

6 years ago

购买日期：08/09/2018

Trusted Customer 就 The Great Gift Company 说了什么:

Great service, well packaged quick delivery, very happy 😊

Trusted Customer

6 years ago

购买日期：28/08/2018

Trusted Customer 就 The Great Gift Company 说了什么:

Late delivery, non existent customer service

Absolutely terrible. You had a whole week to deliver, but failed and missed my wife's birthday. I've since complained but not even had the courtesy of a response. Extremely poor.

Andrew Bolton

The Great Gift Company

6 years ago

Thank you for your feedback. We are very sorry to hear that you received a lower level of service than expected, please accept our sincere apologies.

Your order was delivered within the 3-5 working days as advertised.

Express delivery is available if orders are required earlier.

If you have any other enquiries, please do not hesitate to contact us.

Trusted Customer

Hull

6 years ago

购买日期：01/10/2018

Trusted Customer 就 The Great Gift Company 说了什么:

Goodservice

Verygoodindeed

受信赖的顾客

6 years ago

购买日期：29/09/2018

Delivered on time, thank you

Good service

受信赖的顾客

6 years ago

购买日期：10/10/2018

Nothing great about them

First order was lost in post. Replacement order was incorrect.

Andrew Bolton

The Great Gift Company

6 years ago

Thank you for getting in touch with us at The Great Gift Company. We really appreciate any feedback from our customers.
Please rest assured that your valued comments have been forwarded to the relevant department for their consideration.
Please accept our sincere apologies for any inconvenience caused.

Trusted Customer

6 years ago

购买日期：05/10/2018

Trusted Customer 就 The Great Gift Company 说了什么:

great ideas great delivery

受信赖的顾客

7 years ago

购买日期：13/11/2017

Quick and efficient service

Lovely professional service, had an issue with item being lost after dispatch. Service were quick and efficient in sorting out the issue and dispatching a replacement, gratefully received.

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受信赖的顾客

7 years ago

购买日期：09/11/2017

Good service

Quick delivery. Items good

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Trusted Customer

Limerick, Ireland

7 years ago

购买日期：18/11/2017

Trusted Customer 就 The Great Gift Company 说了什么:

I have not received my purchase

Matthew

The Great Gift Company

7 years ago

Thank you for your feedback. As per my email, your item was dispatched from us on the 20th November and delivery was attempted on 24th November but they were unable to deliver. Your order is therefore currently being held at your local depot. Please may I advise that you view my email (perhaps check all folders) and follow the advice. Please do not hesitate to contact us if you require further help. Kind Regards, Customer Help.

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关于The Great Gift Company

The Great Gift Company sells Unusual Gifts they'll Love. We pride ourselves on offering a large and comprehensive collection of top quality gifts for all ages and to suit all budgets

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01488 669004

7 New Mills Industrial Estate, Post Office Road, Inkpen, Hungerford, Berkshire, Hungerford, RG17 9PU, United Kingdom

为什么 Feefo 的评价是值得信赖的？