Shocking customer service. The code for 10% off my first purchase didn't apply. When I emailed them I was told that the 10% off my purchase was news to them! I continued with my purchase as this was...
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Andy
The Edinburgh Natural Skincare Company
6 years ago
Dear IreneVery sorry to hear you are unhappy with your experience with this order. We will send you a replacement Gardener's Hand Soap and hope that this helps with the situation and that your daughter enjoys our products.
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Andy
The Edinburgh Natural Skincare Company
6 years ago
Hi Irene Thanks for taking the time to get in touch with us. Really hope your daughter loves the Luxury Hand Cream Bars.
The love my baby balm was almost half the size of the tin it came in so not value for money . The lemon & mint shampoo soap bars left a waxy residue on hair no matter how many times I rinsed it off...
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购买日期:26/04/2020
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Denise Kitson
经 Feefo 确认
6 years ago
Denise Kitson 就 The Edinburgh Natural Skincare Company 说了什么:
I had a problem with my last order but as soon as i emailed I had a good response and got a replacement order in a couple of days. One comment would be that the email service via the website isn't...