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The Coconut Collaborative 点评 | https://www.feefo.com/reviews/the-coconut-collaborative 的客户服务点评 | Feefo

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Tony Johnson

4 years ago

购买日期：09/04/2021

Tony Johnson 就 The Coconut Collaborative 说了什么:

Good tasting dairy free

I like the diary free nature of their products matched with their taste.

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Customer

4 years ago

购买日期：04/05/2021

Customer 就 The Coconut Collaborative 说了什么:

Excellent way of dealing problems

What sorts out the best from the rest is how they deal with problems. Coconut Collaborative couldn't have been more positive when I told them that one of my daughter's favourite Choc Pots tasted...

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Raina

Warwickshire, UK

4 years ago

购买日期：04/05/2021

Raina 就 The Coconut Collaborative 说了什么:

Delicious and healthy products and excellent customer service

I love the products, especially the yoghurts. I think they are incredibly tasty and on top very healthy. The excellent replacement for dairy yoghurt I would say, the best I've ever tried (and I tried...

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Sarah

Longview, Wa

4 years ago

购买日期：04/05/2021

Sarah 就 The Coconut Collaborative 说了什么:

Wonderful Customer Service

I love their desserts! If anything goes wrong, or a mistake is made, their customer service is top notch! I received my package in wonderful shape. Their items have a reasonably decent price tag for...

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Geraldine Mcclaire

4 years ago

购买日期：18/04/2021

Geraldine Mcclaire 就 The Coconut Collaborative 说了什么:

Not as expected

Did not really enjoy. Don’t think I would purchase again. Expensive for what was there.

Saskia

The Coconut Collaborative

4 years ago

Hey Geraldine, I hope you are well. We are so sorry to hear your recent delivery did not meet your expectations. I will drop you an email directly now to discuss as we would love to hear for about what you thought. Thanks, Saskia & The Coconut Collaborative Team

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受信赖的顾客

4 years ago

购买日期：18/04/2021

Love this stuff

Really lovely idea. Great taste and super organised delivery. Cannot wait to try more recipes.

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受信赖的顾客

4 years ago

购买日期：23/04/2021

Great dairy free product.Highly recommended.

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受信赖的顾客

4 years ago

购买日期：18/04/2021

Fab all round!

All arrived well chilled and in top condition and super quick delivery!

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Anna

4 years ago

购买日期：03/02/2021

Anna 就 The Coconut Collaborative 说了什么:

Failed to deliver

I was asked for my address so that I could be sent products and never received any

Lara

The Coconut Collaborative

4 years ago

Hi Anna, we are really sorry to hear this has happened. With the lockdown restrictions and Brexit it has taken us longer than planed to arrange for a parcel to be send to you. We really apologise for this and for the lack of communication on our part. However, we can now confirm a parcel is on its way to you. Thank you for your patience. All the best, The Coconut Collaborative Team

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Customer

4 years ago

购买日期：12/04/2021

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Customer 就 The Coconut Collaborative 说了什么:

Contaminated Product and Unwanted Ads

I wrote to complain about a piece of plastic in one of your products cutting my throat. Instead of acting on this, you've bombarded me with ads!!

Lara

The Coconut Collaborative

4 years ago

Hi Paul, we are so sorry to hear about your experience. We have checked through our system and we cannot find your email. Could you please kindly email us at info@coconutco.co.uk and our customer service team will be in touch. All the best, The Coconut Collaborative Team

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