Ordered on Monday so Tuesday should have been dispatched, contacted customer service told it was out for delivery Wednesday rung again Thursday told the same delivered on Friday looked at invoice it...
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The Big Cheese Support
The Big Cheese
2 years ago
Apologies for the delay and confusion with your order.
It is always our intention to ship within 24hrs of receipt of an order.
stv
I was initially sent the wrong product but after an email I received the correct one with no hassle whatsoever.
Communication was very good
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your Feedback - Thank you for choosing STV products
Apologies for the mix-up on the original order
购买日期:25/11/2023
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Margareta Marcus
经 Feefo 确认
2 years ago
Margareta Marcus 就 The Big Cheese 说了什么:
Ordering was easy. I would have expected the product to arrive earlier as it was written that it will be next working day and got it after a week. Nevertheless good product.. thanks
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your feedback and for choosing STV products.
产品评价
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your Feedback - Thank you for choosing STV products
The Big Cheese Support
The Big Cheese
2 years ago
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购买日期:03/12/2023
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Terence Forey
经 Feefo 确认
2 years ago
Terence Forey 就 The Big Cheese 说了什么:
Brilliant would recommend,very fast service
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your Feedback - Thank you for choosing STV products
购买日期:29/11/2023
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受信赖的顾客
经 Feefo 确认
2 years ago
Delivery was very speedy and past experience shows that the product is good
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your feedback and for choosing STV's products.
产品评价
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your Feedback - Thank you for choosing STV products
Apologies for the delay - order was shipped on the 20th Nov and delivery was attempted by DPD on the 21st @ 12.39. - Delivery was then sent to the local DPD pick up point and collected on the 5th Dec @ 15.24.
We have made contact with the carrier regarding why no 2nd delivery was attempted.
Many thanks for your patience
Many thanks for your feedback, your comments have been passed over to our product team to review. We are sorry to hear you have had a bad experience with one of our products, Please call our offices and speak to our helpful customer service team who will be able to assist further. STV
产品评价
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your feedback, your comments have been passed over to our product team to review. We are sorry to hear you have had a bad experience with one of our products, Please call our offices and speak to our helpful customer service team who will be able to assist further. STV
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.