Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Tenon Tours 点评

https://www.tenontours.com/

卓越

Tenon Tours creates personalized trips that connect you to the best of Europe.

服务

4.8

过去一年内的条评价

显示全部761条点评

受信赖的顾客

经 Feefo 确认

6 years ago

Great communication and prompt replies with my questions. Very helpful and we know we are in good hands. Thank you

Elizabeth

Tenon Tours

5 years ago

We're happy that you received such prompt service from our team. We appreciate you sharing this with us!

Robert

经 Feefo 确认

6 years ago

Robert 就 Tenon Tours 说了什么:

They were extremely helpful and made the process easy for us. I would and have recommended them to others. Very professional and cared about our needs

Elizabeth

Tenon Tours

5 years ago

Thanks for the feedback, Robert! We appreciate the recommendations and look forward to traveling with you soon.

Kenneth Brady

经 Feefo 确认

Lake Tahoe, California

6 years ago

Kenneth Brady 就 Tenon Tours 说了什么:

Trust in Tenon Tours

We trust Tenon Tours. If it is safe to travel to Italy in May 2021, we will go with Tenon Tours. If it is unsafe, Tenon Tours will protect us.

Elizabeth

Tenon Tours

5 years ago

We appreciate both your review and confidence in us, Kenneth. We are looking forward to planning a trip of a lifetime for you.

受信赖的顾客

经 Feefo 确认

6 years ago

Very professional and accommodating.

Elizabeth

Tenon Tours

5 years ago

We are happy that you had such a positive experience with us. Thank you for sharing!

Della Maria

经 Feefo 确认

Manchester NJ

6 years ago

Della Maria 就 Tenon Tours 说了什么:

Outstanding Customer Service

From day one, everyone team member has gone above and beyond to satisfy our travel “wants.” When the Coronoavirus hit, we needed to postpone, and everyone was again by our side every step,of the...

Elizabeth

Tenon Tours

5 years ago

Thank you for your review! We are happy to hear that you had a positive experience with us and look forward to traveling with you soon.

Hope

经 Feefo 确认

NYC

6 years ago

Hope 就 Tenon Tours 说了什么:

Amazing local knowledge and customer service!

Expert knowledge of Ireland but more importantly, top-notch customer service - even in trying times, the Tenon team was not just on top of things but understanding, resourceful, and able to help us...

Elizabeth

Tenon Tours

5 years ago

Hope, we sincerely appreciate your review. We are sorry that your trip had to be rescheduled but look forward to sending you on the trip of a lifetime.

Bruce

经 Feefo 确认

6 years ago

Bruce 就 Tenon Tours 说了什么:

Flexible under the circumstances and offered incentives instead of penalties to rebook.

Elizabeth

Tenon Tours

5 years ago

We're happy to hear of your positive experience, Bruce. We appreciate you sharing!

Roy

经 Feefo 确认

6 years ago

Roy 就 Tenon Tours 说了什么:

Exceptional Customer Service

The service was great.Natasha went above and beyond in helping me in these trying times

Elizabeth

Tenon Tours

5 years ago

Thank you for your feedback, Roy! We will be sure to pass this along to Natasha. We're looking forward to having you travel with us!

Brian

经第三方确认

6 years ago

Brian 就 Tenon Tours 说了什么:

They were very helpful and responsive both during booking

Elizabeth

Tenon Tours

5 years ago

Thank you for your review, Brian. We are happy that you had a positive experience with us.

Doug

经第三方确认

6 years ago

Doug 就 Tenon Tours 说了什么:

Excellent Service by Tenon Tours

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息