Taxi2Airport B.V. EN 点评

BonjourKechichian, Nous vous remercions pour votre commentaire à propos de notre service et du bon déroulement de votre réservation. Nous sommes heureux d'entendre que vous avez apprécié votre transport en Grèce avec le chauffeur ainsi que la réactivité de notre service client. Nous espérons que vous utiliserez de nouveau nos services Taxi2Airport pour vos prochains déplacements. Nous aimerions vous garder en tant que client à l'avenir. Cordialement, Taxi2Airport

Dear Yuriy, Thank you for your comment about your experience with Taxi2Airport. It is important for us to know that all the steps of your booking and your journey went smoothly. As a gesture, we would like to offer you a discount code, which you can redeem on your next trip at Taxi2airport. We would like to keep you as our valued customer in the future. Kind regards, The Taxi2Airport Team

Dear Ann, We really appreciate you taking the time to share your feedback as this will help us to make future merrier to our customers. Our latest goal is to cause any trouble for our customers when booking with us. Of course, it is in the best interest of both of us to get your issue sorted out as soon as possible. Please kindly allow us to contact the provider to ask for an investigation. As mentioned privately, we will also take into account your proofs in order to proceed with the fairest resolution possible within the next 48 hours. By now, we want to offer you a discount code as a gesture of apology. We would love to prove to you that our service is way better than the one you sadly experienced. We will make sure to keep you updated regarding your case through your booking. Please do not hesitate to contact us if you have any further questions or feedback. Kind regards, The Taxi2Airport Team

Dear Walter, Thank you for taking the time to share your experience with us. We are terribly sorry to hear that you experienced such an inconvenience when booking with us. I have checked your reservation and I can see that it has already been refunded indeed. In rare occasions,some of our partners' experience technical issues with the bookings andunfortunately, yours experienced this trouble. However, we had already taken serious action regarding this matter because an excellent customer experience is our most import value. Also, assure you that we have also treated your case with the driver from your transfer, in order to avoid any future situations like the one you had with us. We completely understand how unpleasant and confusing this experience may have been for you. For this reason, we have just sent you a discount code as a gesture of an apology. We would love if you would give us another try in order to prove to you how our real hassle-free service is. Please accept our apologies for the inconvenience. Kind regards, The Taxi2Airport Team

Dear Konstantin, Thank you for taking the time to share your feedback with us. We are terribly sorry that there was such confusion with your reservation. We completely understand the hassle this may have caused you, especially when having to take to the plane. Of course, this is not the service we want to give to our customers. As a result, we assure youthat we had already taken serious action with the driver from your transfer. Since not all of the details from the transfer were completed as promised, we have sent you a discount code. We would love if you could give us another try in order to prove to you how is our real hassle-free service. Please accept our most sincere apologies. Kind regards, The Taxi2Airport Team