Taxi2Airport B.V. EN 点评

Dear Nathalie, Thank you for your message about our services. We are more than happy to hear that everything went well for you when you booked and were picked up by the driver. It is important for us to have feedback about reservations in order to always improve our services to our clients. As a gesture, we would like to offer you a discount code, which you can redeem on your next trip at Taxi2airport. We would like to keep you as our valued customer in the future. Kind regards, The Taxi2Airport Team

Dear Lissa, Thank you for taking the time to share your experience with us. We are terribly sorry to see that you experienced such a hassle on one of our transfers. Of course, this is no type of service we want to offer to our customers and we completely understand your concerns. Please be well aware, that we have already opened a discussion with the shuttle service from your transfer. We will make sure that within 72 hours we come back to you privately with clarification and fair compensation for the bad service provided. While we investigate which was the issue which caused this confusion in your transfer, we would like to apologise for the inconvenience this may have caused you. We always want to make sure that all of our customers get rid of the stress which implies travelling during our transfers and we consider that this goal was not achieved in your transfer. As a result, we have also sent you a discount code. We would be more than happy if you could redeem it on the upcoming transfer you may book with us. We would love to prove to you how our real hassle-free service is. Please once again, accept our most sincere apologies for this inconvenience. Also, if you have any further questions or feedback do not hesitate to contact us back. Kind regards, The Taxi2Airport Team

Dear Eric, Thank you for sharing with us your experience with Taxi2Airport. We are pleased to hear about your good experience with your booking and the driver. We hope you will use our services again in your future trips. Kind regards, The Taxi2Airport Team