Taxi2Airport B.V. EN 点评

Dear Theresa, Thank you for sharing your experience with us. We really appreciate when our customers share their reviews so we can learn from it and improve our future services. We are terribly sorry to realise that your transfer was not completed. We truly understand how frustrating this may have been for you, especially when just landing in a foreign country. Until now we were unaware of this situation since this no-pick up was not reported in our system. Please note that in situations like this one, we offer a 24/7 multilingual customer service who will always make sure to find a solution for you. However, now we have checked all the details from your reservation with our whole team and since we consider that this transfer was not provided as promised, we have already issued the whole refund of the reservation at your PayPal account. You shall already have received. Please accept our most sincere apologies for the disappointment this may have caused you. We would be more than happy if you could give us a second chance in order to show you how our real hassle-free service is. This is why I have also sent you a discount code which you will be able to redeem in the upcoming reservation you may book with us. Kind regards,The Taxi2Airport Team