Taxi2Airport B.V. EN 点评

Dear Sir/Madam, Thank you for taking the time to leave us your feedback. We really appreciate when our customers share their experience with us. We are really sorry to realise that the driver did not complete all the details from your reservation. We completely understand how frustrating this was for you, especially when you took the time to pre-book a transfer in order to have a smooth pickup. Please be well aware that we have already taken serious action with the driver from your transfer. We definitely want to avoid this situation ever happening again since we consider that all of our transfer should be issued as promised at the booking moment. In order to compensate you for all the hassle caused, we have already activated the refund of the extra 5 €you paid for the meet & greet. You will receive the amount back within 10 business days. Furthermore, we have sent you a discount code which you will be able to redeem on the next reservation you may book with us. We would love to have the chance to prove to you how our real hassle-free service is. Please accept our most sincere apologies for the minimum inconvenience caused. Kind regards, Taxi2Airport