Issue remains unresolved after several weeks.
Failure to keep me appraised of situation until I chase.
Very disappointed
0
分享
TM
Tony Morrissey
经 Feefo 确认
3 years ago
Tony Morrissey 就 Synextra 说了什么:
Very efficient and reliable
0
分享
WM
Wayne Menns
经 Feefo 确认
3 years ago
Wayne Menns 就 Synextra 说了什么:
Very efficient service
0
分享
MB
Matthew Blakemore
经 Feefo 确认
3 years ago
Matthew Blakemore 就 Synextra 说了什么:
Keep Doing what you are doing Perfect 10/10
Easy to Contact easy to deal with Agent was pleasant and dealt with my query quickly with good knowledgeable advice that wasn't read from a script 10/10
0
分享
MT
Matthew Tamcken
经 Feefo 确认
3 years ago
Matthew Tamcken 就 Synextra 说了什么:
Fast and efficient service
Fast and efficient service. Sorted effortlessly and polite to boot.
0
分享
MN
Michael Novotski
经 Feefo 确认
3 years ago
Michael Novotski 就 Synextra 说了什么:
Thank you - exceptional service
0
分享
ND
Nick Daniels
经 Feefo 确认
3 years ago
Nick Daniels 就 Synextra 说了什么:
Kerry's responded within minutes to have the peoples affected back up and running
1
分享
PG
Paul.gilroy
经 Feefo 确认
3 years ago
Paul.gilroy 就 Synextra 说了什么:
Kerris resolved my issue after persevering to make sure I got the outcome I needed.
1
分享
WM
Wayne Menns
经 Feefo 确认
3 years ago
Wayne Menns 就 Synextra 说了什么:
I feel the service was ok.
Michael Warren
Synextra
3 years ago
Hi Wayne,
Thank you so much for taking the time to leave this review. I'd be really interested in talking to you further about your experience and what we could do differently to improve the service we provide. Would you be happy for me to reach out to you separately in order to discuss this in more detail?
Kind Regards
Michael Warren
Service Desk Manager
0
分享
CH
Claire Hill
经 Feefo 确认
3 years ago
Claire Hill 就 Synextra 说了什么:
Friendly and helpful
The issue was resolved quickly and Kerris was very helpful
Synextra combine the best in public, private and hybrid cloud platforms to deliver the right outcome for your business. Speak to one of our cloud experts today.
Synextra combine the best in public, private and hybrid cloud platforms to deliver the right outcome for your business. Speak to one of our cloud experts today.
