Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Penny Scallan | NZ 点评 | https://www.feefo.com/reviews/stuck-on-you-group-pennyscallan-nz 的客户服务点评 | Feefo

显示全部238条点评

Anna Bate

6 years ago

购买日期：23/04/2019

Anna Bate 就 Penny Scallan | NZ 说了什么:

Still waiting...

Still waiting for the bag to arrive over two weeks since I ordered it. No-one has responded to my messages.

Sam

Penny Scallan | NZ

6 years ago

Thank you for your feedback, one of our customer service representatives will be in touch via email shortly.

Kristi Harper

6 years ago

购买日期：26/04/2019

Kristi Harper 就 Penny Scallan | NZ 说了什么:

Slow shipping

STILL haven't received my order. When you shop off a NZ website you assume shipping in the same country? Guessing not given package is not here. Dispatched 26th April

Sam

Penny Scallan | NZ

6 years ago

Thank you for your feedback, a customer service representative will be in touch via email.

受信赖的顾客

6 years ago

购买日期：02/04/2019

Happy with the product - however it took a long time to arrive. I emailed to get an update on the order and received no response. I rang to get an update on the order and the person I talked to could...

阅读全部

stuckonyou.com

Penny Scallan | NZ

6 years ago

Thanks for the feedback, We'll be in touch shortly to understand more and resolve this.

受信赖的顾客

6 years ago

购买日期：09/03/2019

Slow postage

Delivery was very slow. Over two weeks later and the item still hasn’t arrived.

Sarah

Penny Scallan | NZ

6 years ago

Thank you for your feedback!

One of our customer service representatives will be in touch shortly.

受信赖的顾客

6 years ago

购买日期：14/02/2019

Fantastic Service

Fantastic! I ordered on Friday and they were delivered on Monday! We love the products too. Excellent company!

产品评价

Trusted Customer

Warkworth

6 years ago

购买日期：22/02/2019

Trusted Customer 就 Penny Scallan | NZ 说了什么:

Love the products, all very good quality

产品评价

受信赖的顾客

6 years ago

购买日期：21/01/2019

Wont consider again.

After I have purchased, I do not get any confirmation email except the one from PayPal, and email from PayPal to Penny Scallen of my order. Have no communication whether the order been placed or...

阅读全部

产品评价

受信赖的顾客

6 years ago

购买日期：20/01/2019

I found it frustrating that there was no tracking code issued to me for my package. I also asked a question to customer service and waited two days for a reply.

Sarah

Penny Scallan | NZ

6 years ago

Thanks for your feedback!

We do apologise for the delay in your initial response at what was such a busy time of the year for us. We are so pleased to hear you love your products though.

产品评价

Trusted Customer

6 years ago

购买日期：10/01/2019

Trusted Customer 就 Penny Scallan | NZ 说了什么:

The bag is fab, however I ordered the wrong size and emailed them over 4 days ago and haven’t heard back.

stuckonyou.com

Penny Scallan | NZ

6 years ago

Thanks for your feedback!

One of our customer service representatives will be in touch soon.

产品评价

Trusted Customer

Tauranga

6 years ago

购买日期：09/01/2019

Trusted Customer 就 Penny Scallan | NZ 说了什么:

Great product, great service.

Easy to purchase online, and my packages were quickly dispatched. Received in great bubble wrap packages. Highly recommend Thank you Fiona

产品评价

没有收到评价邀请？

关于Penny Scallan | NZ

阅读全部

1800 645 849

16 Leather St, Breakwater VIC 3219, Australia, Victoria, 3219, Australia

为什么 Feefo 的评价是值得信赖的？

Penny Scallan | NZ 点评

Backpack Large - Pineapple Bunting该产^品的更^多点^评 (3)浏览产品网站We love the quality of these backpacks. It's our second one and the first one is still in great condition 3 years later. We just wanted to get a bigger one. Love the styles and quality!

Backpack Large - Big City [BARE Collection]该产^品的更^多点^评 (1)浏览产品网站A great size backpack for a preschooler. The only thing that would make this item better would be to have a cupholder on the side - otherwise the drink bottle can spill inside. Otherwise, I love it!

Hat - Pineapple Bunting该产^品的更^多点^评 (1)浏览产品网站Great quality and choice of products

Hat - Space Monkey该产^品的更^多点^评 (2)浏览产品网站Great service and quality products

Backpack Large - Space Monkey [BARE Collection]该产^品的更^多点^评 (2)浏览产品网站Love the products, great quality

Mini Backpack - Navy Star [BARE Collection]该产^品的更^多点^评 (1)浏览产品网站The quality of the bag is awesome. Love he pattern. I always love your product.

Bamboo Sippy Cup - Pineapple Bunting该产^品的更^多点^评 (1)浏览产品网站Love the bamboo and the pattern. My baby love it so much with the handle for the little hands.

Bamboo Sippy Cup - Big City该产^品的更^多点^评 (1)浏览产品网站Love the bamboo and the pattern. My baby love it so much with the handle for the little hands.

Bamboo Tumbler - Chirpy Bird该产^品的更^多点^评 (1)浏览产品网站I love it myself. Right size for coffee and I live bamboo. I love the pattern.

Wheelie Case (2 Wheel) - Park Life该产^品的更^多点^评 (1)浏览产品网站Great products. They seem high quality and I love that the design is the same across multiple products.

Backpack Medium - Pear Salad该产^品的更^多点^评 (5)浏览产品网站Bag is great just the wrong size

Drink Bottle Stainless Steel - Park Life该产^品的更^多点^评 (1)浏览产品网站Great product and durable

Drink Bottle Stainless Steel - Pineapple Bunting该产^品的更^多点^评 (1)浏览产品网站A great product.great for kids.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？