Requested gift message was not included with the order & therefore the recipient did not know who had sent the present
Steffans
Steffans
12 years ago
Good Morning,
We are sorry to hear that the requested gift message was not included with your order; it appears that an error occured in our despatch department. Please let us know if you would like us to despacth one to you today; our e-mail address is online@steffans.co.uk
Once again, we would like to apologise for the inconvenience caused, and we endeavour to make improvements to our service so that this situation does not happen again in the future.
Kind Regards
Steffans Online
The service is second to none, ordering online was quick and efficient and they informed me of my order when they didn't have the said item in the colour I wanted but once we resolved what I could...
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
