I bought the neckless for a real special occasion.However when my wife opened the neckless it was in several knots.It most have taken me an hour to undo the knots as well as spoiling the surprise...
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Steffans
Steffans
13 years ago
Thank you for reviewing steffans.co.uk.
We are sorry to hear that your wife's necklace arrive tangled.
On every occasion we put our jewellery and watches through a strict quality control process, and make sure the items are packaged to the best of our ability before they leave our building. Unfortunately there is a small risk that during transit packaging or products can be damaged and it would appear the chain may have tangled at this point.
We at steffans.co.uk do appreciate the comments you have left, and we apologise sincerely that you have not received the service that we pride ourselves on and hope that it will not put you off shopping with us in the future.
Kind regards
Steffans Online
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购买日期：20/05/2013
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受信赖的顾客
经 Feefo 确认
13 years ago
Excellent Service, very fast international delivery, beautifully packed. A++
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
