Thank you very much for your feedback and I am disappointed we have not responded to your email. I will look into this as soon as we return from the holiday. Jeff Pert Director.
Fay
Spirit of the Andes
2 years ago
Dear valued customer, we are very sorry to hear that you are unhappy with the Rafaela Nightdress that was sent to you on the 27th October, and to hear that an email you sent was not responded to. If you would like to return your nightdress to us using the free returns label that was included with your order, we will happily check your item for you. Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us. Kind regards Customer Services
购买日期：27/10/2023
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受信赖的顾客
经 Feefo 确认
2 years ago
It came very quickly but I ordered the wrong one as the colours grey and green on the website were hard to distinguish. But I liked the grey one so I kept it and ordered the green one as well.
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购买日期：26/10/2023
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MD
Mrs Doncaster
经 Feefo 确认
Retford
2 years ago
Mrs Doncaster 就 Spirit of the Andes 说了什么:
The product was lovely. Delivery on time. The order line was very efficient. Would use them again
购买日期：26/10/2023
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MH
M N & H E Hulbert
经 Feefo 确认
West Mersea, Colchester
2 years ago
M N & H E Hulbert 就 Spirit of the Andes 说了什么:
Very good service & products, we will buy again. We had our first house in Cottingham Grove, opposite Bletchley Park., in1965 to 1971. Not far from where you are.
Dear Mrs Hall, we are disappointed to hear that you are unhappy with the speed of delivery for your order, your item was shipped to you on the day that you ordered on 3rd November via 48hr Royal Mail. Postage was free with your source code, so no charge was made for this service. If you are unhappy with the item you received, please return it to us using the free returns label enclosed with your order and we will be happy to give you a full refund.
Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us.
Kind regards Customer Services
产品评价
Fay
Spirit of the Andes
2 years ago
Dear Mrs Hall, we are disappointed to hear that you are unhappy with the speed of delivery for your order, your item was shipped to you on the day that you ordered on 3rd November via 48hr Royal Mail. Postage was free with your source code, so no charge was made for this service. If you are unhappy with the item you received, please return it to us using the free returns label enclosed with your order and we will be happy to give you a full refund.
Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us.
Kind regards Customer Services
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
