No help I rang with a problem wanting some help and basically told me I owe
No help I rang with a problem wanting some help and basically told me I owe what I owe and that visit
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review, I'm sorry you have had this negative experience. It is our normal process to talk through all options available with our customers if they are struggling with their payments. I appreciate this may not have been the case for you, without further information, I wouldn't be able to comment. As stated this would be against our normal process and certainly an exception to the norm. If you would like to discuss this further please do not hesitate to contact us on 01244 200746. If you are struggling with your payments please contact our payments team on 01244 200793.
SMFL
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受信赖的顾客
经 Feefo 确认
5 years ago
Very good and quick at solving the issue I had even in the corna virus situation that we are in currently. Well done 👏
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
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JB
James Barber
经 Feefo 确认
5 years ago
James Barber 就 Specialist Motor Finance 说了什么:
Smf have always been very helpful.
I have always found smf to be very helpful. I would happily finance my next car through them.
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience and would consider us for your future car finance.
SMFL
0
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JJ
Jason John
经 Feefo 确认
5 years ago
Jason John 就 Specialist Motor Finance 说了什么:
Very helpful once I rang
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience. We would love to hear how we could improve further. Please contact us on 01244 200746.
SMFL
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受信赖的顾客
经 Feefo 确认
5 years ago
Had no communication
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review. Due to the current pandemic, we are experiencing an unprecedented volume of enquiries which has at times led to longer waiting and response times than is usual. We appreciate that this is causing frustration and we apologise for any inconvenience caused. If your query has not been resolved please call us on 01244 200746.
SMFL
0
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AH
Andrew Harris
经 Feefo 确认
5 years ago
Andrew Harris 就 Specialist Motor Finance 说了什么:
Prompt service with information I requested
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
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DR
Daniel Rudge
经 Feefo 确认
5 years ago
Daniel Rudge 就 Specialist Motor Finance 说了什么:
Excellent, Easy, hassle free, no hidden fees, finance
Easy process of getting my finance, no hidden fees, excellent rates and a hassle free 3 years. I couldn't ask for better.
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
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SK
Sajan Khinda
经 Feefo 确认
5 years ago
Sajan Khinda 就 Specialist Motor Finance 说了什么:
The adviser I spoke to put together the best plan of action suited to me and my situation which saved me money in the long term
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review. We do try and accommodate our customers, where possible, we are glad you have had a positive experience and we appreciate your feedback.
SMFL
0
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CW
Carla Watson
经 Feefo 确认
5 years ago
Carla Watson 就 Specialist Motor Finance 说了什么:
Highly recommend
Very friendly service and have never left me waiting for an answer. Very professional
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
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CK
Colin Kirman
经 Feefo 确认
5 years ago
Colin Kirman 就 Specialist Motor Finance 说了什么:
Great service
Customer Services Team
Specialist Motor Finance
5 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
