Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

SPCA Pet Insurance评论

显示全部718条点评

Carol Thomas

经 Feefo 确认

3 years ago

Carol Thomas 就 SPCA Pet Insurance 说了什么:

Easier to use than some other sites but user testing needed.

The comparative table is a good idea - it helps decision making. More explanation (live links) for some parts would be good. Form filling parts could do with a look over, for usability and to check...

SPCA Pet Insurance

3 years ago

Hi Carol, Thank you for taking the time out of your day to share your insights with us and we apologise for any inconvenience caused during your recent experience. As we are always looking for ways to enhance our service, your feedback will assist us with this and I have passed this on to the relevant team. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

产品评价

购买日期：22/01/2023

Graeme Lister

经 Feefo 确认

Ashburton

3 years ago

Graeme Lister 就 SPCA Pet Insurance 说了什么:

Friendly helpful service

Rachel was very helpful and fully explained the whole procedure. I would highly recommend this insurance to other people.

SPCA Pet Insurance

3 years ago

Hi Graeme, It is always wonderful to hear of the friendly service that our customers receive when speaking with our team members and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

产品评价

购买日期：20/01/2023

Chontelle Briggs

经 Feefo 确认

3 years ago

Chontelle Briggs 就 SPCA Pet Insurance 说了什么:

Very quick and easy. I love how they give back to the animals at the spca , this was important to me. Knowing my vet bills are covered is a big relief.

SPCA Pet Insurance

3 years ago

Hi Chontelle, We are pleased to hear that you have found your policy quick and easy to set up. Thank you for taking the time in sharing your review with us. Kind regards, Scott

产品评价

购买日期：19/01/2023

Ross Windle

经 Feefo 确认

Auckland

3 years ago

Ross Windle 就 SPCA Pet Insurance 说了什么:

First time pet insurers

Excellent advice and very helpful with information good follow up Price competitive would highly recommend

SPCA Pet Insurance

3 years ago

Hi Ross, Thank you for your feedback, we appreciate your kind words. Kind regards, Scott

产品评价

购买日期：19/01/2023

Brenda Karaitiana

经 Feefo 确认

3 years ago

Brenda Karaitiana 就 SPCA Pet Insurance 说了什么:

They contacted me within ten minutes of applying for pet insurance quote. They were very helpful in helping me understand the policy well and answering any questions i had.

SPCA Pet Insurance

3 years ago

Hi Brenda, We are delighted to hear that you have enjoyed our service and that you are satisfied with your policy. Thank you for sharing your feedback, we appreciate your review. Kind regards, Scott

产品评价

购买日期：18/01/2023

Porcia Mallard

经 Feefo 确认

3 years ago

Porcia Mallard 就 SPCA Pet Insurance 说了什么:

Amazing service

SPCA Pet Insurance

3 years ago

Hi Porcia, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

产品评价

购买日期：18/01/2023

Inamari

经 Feefo 确认

Auckland

3 years ago

Inamari 就 SPCA Pet Insurance 说了什么:

friendly and very helpful

SPCA Pet Insurance

3 years ago

Hi Inamari, We are happy to hear of the great service that you received when speaking with our team member and appreciate you sharing your kind words with us. Kind regards, Alisa

购买日期：17/01/2023

受信赖的顾客

经 Feefo 确认

3 years ago

Customer service was helpful and friendly. Please update your form as it is out dated by asking for title and gender.

SPCA Pet Insurance

3 years ago

Hi there, We are pleased to hear of the friendly service that you received from our helpful team member and we appreciate you taking the time to share your feedback with us. Kind regards, Alisa

产品评价

购买日期：12/01/2023

受信赖的顾客

经 Feefo 确认

3 years ago

My rating is a reflection on your wonderful staff.

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to share your kind words with us, we really appreciate it. Kind regards, Alisa

产品评价

购买日期：13/01/2023

受信赖的顾客

经 Feefo 确认

3 years ago

Very easy and friendly service.

Contacted me straight away and made the process easy to understand.

SPCA Pet Insurance

3 years ago

Hi there, We are delighted to hear of the friendly service that you received when speaking with our team member and that setting up your new policy was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

产品评价

购买日期：17/01/2023

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

SPCA Pet Insurance 点评

SPCA Pet Insurance关于此产品的更多评价浏览产品网站As above, how is this question different to the first question? Do you mean the actual paying part of the exercise? It's value for money? That's what I mean by user testing.

SPCA Pet Insurance关于此产品的更多评价浏览产品网站We feel that it is value for money, we have always supported SPCA whether donations or using their boarding kennels/cattery

SPCA Pet Insurance关于此产品的更多评价浏览产品网站Good price .covers what I need

SPCA Pet Insurance关于此产品的更多评价浏览产品网站After cost comparisons it was easy to select SPCA

SPCA Pet Insurance关于此产品的更多评价浏览产品网站I thought total premiums were a little higher than other places i looked at for pet insurance and less benefits.

SPCA Pet Insurance关于此产品的更多评价浏览产品网站Everything was explained perfectly

SPCA Pet Insurance关于此产品的更多评价浏览产品网站Purchase provided solutions to our needs

SPCA Pet Insurance关于此产品的更多评价浏览产品网站Product was explained comprehensively and it fits with our requirements and budget

SPCA Pet Insurance关于此产品的更多评价浏览产品网站The call back was quick and the details where easy to understand. First rate service

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？