Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

smei 点评 | https://www.feefo.com/reviews/sme-insurance 的客户服务点评 | Feefo

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受信赖的顾客

10 years ago

购买日期：13/07/2014

Sme were helpful phoned back when they said they would. Overall ok company

SME Insurance Services

smei

10 years ago

Thank you for taking the time to comment. Lisa Boyes Customer Services Manager

受信赖的顾客

10 years ago

购买日期：13/07/2014

Always helpful and efficient

SME Insurance Services

smei

10 years ago

We do appreciate you taking the time to respond with such positive feedback, thank you. Lisa Boyes Customer Services Manager

受信赖的顾客

10 years ago

购买日期：13/07/2014

Excellent customer service. Thanks for all your help Des

受信赖的顾客

10 years ago

购买日期：13/07/2014

We got a call back within a day of making our enquiry. Des was excellent and…

We got a call back within a day of making our enquiry. Des was excellent and answered all our questions. Thanks Des

SME Insurance Services

smei

10 years ago

Thank you for your feedback, we are delighted our prompt response times are being adhered to. We will forward your excellent remarks to Des and his manager. Lisa Boyes Customer Services Manager

受信赖的顾客

10 years ago

购买日期：13/07/2014

I found the lady who rang me to be very pleasant and personable (Lauren Higgins). It…

I found the lady who rang me to be very pleasant and personable (Lauren Higgins). It was easy to do and I was pleased with the outcome. It was all done while I was on the phone. Unlike other...

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SME Insurance Services

smei

10 years ago

Thank you for taking the time to comment, we will be sure to forward your compliment on to Lauren and her manager. We do strive to make the whole process as quick and straightforward as possible so we are pleased with your feedback. Lisa Boyes Customer Services Manager

受信赖的顾客

10 years ago

购买日期：13/07/2014

goodservice

SME Insurance Services

smei

10 years ago

Thank you for feedback. Lisa Boyes Customer Services Manager

受信赖的顾客

10 years ago

购买日期：13/07/2014

The service SME provided was spot on. I was dealing with a young lady called…

The service SME provided was spot on. I was dealing with a young lady called Amy,she called at a bad moment,but said sorry and that she'd call me back, And she DID call back so I got the insurance I...

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SME Insurance Services

smei

10 years ago

Thank you for your feedback, we will be sure to forward your comments on to Amy and her manager. We are extremely pleased to hear you will continue to use our services in the future. Lisa Boyes Customer Services Manager

受信赖的顾客

10 years ago

购买日期：13/07/2014

Very pleasant to deal with.Straightforward transactions.

SME Insurance Services

smei

10 years ago

Thank you for your comments, it is very good to hear that our processes are client friendly. Lisa Boyes Customer Services Manager

受信赖的顾客

10 years ago

购买日期：13/07/2014

Despite the fact that I was incredible difficult to get to speak to the team…

Despite the fact that I was incredible difficult to get to speak to the team accommodated me and we got there in the end thank you

SME Insurance Services

smei

10 years ago

Thank you for your feedback, we will always endeavour to contact our clients at their convenience and we are pleased this has resulted in you insuring your business through SME this year. Lisa Boyes Customer Services Manager

受信赖的顾客

10 years ago

购买日期：13/07/2014

Your employee was very efficient and followed up his calls every time as agreed

SME Insurance Services

smei

10 years ago

Thank you for your comment, it is always good to hear we have provided a good service. We will be sure to pass your comments on to the executive concerned. Lisa Boyes Customer Services Manager

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关于smei

We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.

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0844 855 4660

Chantrell House, The Calls, Leeds, West Yorkshire,, Leeds, West Yorkshire, West Yorkshire, LS2 7HA, United Kingdom