Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Smart TMS 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

受信赖的顾客

经 Feefo 确认

5 years ago

Kind, caring and compassionate team, I couldn’t have asked for more

Great experience of phone contact for mental health support. I have now recommended to my 12,500 followers on Depression Friends - on Facebook to use as a support centre when they need a listening...

Helen

Smart TMS

4 years ago

Thanks so much for the feedback and for the recommendation! Smart TMS

购买日期：31/03/2020

2

受信赖的顾客

经 Feefo 确认

5 years ago

During the lockdown I had free one-to-one over the phone therapy with Lorelei. I could not rate her high enough. She was so positive, encouraging and uplifting as well as being an excellent...

Helen

Smart TMS

5 years ago

Thank you so much for your feedback. We are pleased to have been able to help. I will pass on your comments to Lorelei too - yes it is spelt right. Thank you!

购买日期：23/03/2020

1

受信赖的顾客

经 Feefo 确认

5 years ago

TMS saved my life!

I had suffered badly with PTSD and Depression for years and no treatment was working for me, I started to feel the benefits of TMS around 1/3 of the way through. Since finishing my treatment I...

Helen

Smart TMS

5 years ago

Thank you for your feedback, we are very happy to have helped you on your journey.

产品评价

购买日期：08/11/2019

0

GS

Graduate Student

经 Feefo 确认

Dublin

6 years ago

Graduate Student 就 Smart TMS 说了什么:

Absolutely worth it, I wish more people knew this was a treatment option

Really pleased that I was in the cohort that responded to the treatment. The technician was great and I felt like they were invested in making sure that the experience was positive. My depression...

Leah

Smart TMS

6 years ago

What a wonderful review for your practitioner to return from her annual leave to! We're so glad to hear that you're feeling so much better and that your feelings of hopelessness have lifted. What a way to start 2020! Best wishes, Leah

产品评价

购买日期：23/01/2020

0

受信赖的顾客

经 Feefo 确认

6 years ago

Highly recommend this treatment. No side effects. Psychometric questionnaires clearly show if you respond to treatment or not. It is very expensive but compared with other treatments that did not...

Leah

Smart TMS

6 years ago

Thank you ever so much for taking the time to review the treatment. We're so pleased you're feeling better!

产品评价

购买日期：09/01/2020

0

受信赖的顾客

经 Feefo 确认

6 years ago

This treatment has changed my life for the better and i am really grateful.

This is an absolutely fantastic service and the peace that it has brought to me is unbelievable. I am 16 years old and have been suffering with depression and anxiety since i was 13. I tried loads of...

Leah

Smart TMS

6 years ago

Wow! Reading your kind words has warmed my heart and I've made sure that your practitioner and her line managers are all aware of how phenomenally your treatment has improved your quality of life. Thank you for taking the time to write to us. I'm so pleased you're able to enjoy your life like a teenager should! Kindest regards, Leah

产品评价

购买日期：11/11/2019

5

SL

Stephen Leigh

经 Feefo 确认

6 years ago

Stephen Leigh 就 Smart TMS 说了什么:

Treated with compassion and understanding by Vinny in Bristol. Totally professional throughout

Leah

Smart TMS

6 years ago

Thank you for taking the time to let us know how well your treatment went. I've passed this on to Vinny's line manager to make sure he's recognised for providing such wonderful service. Please don't hesitate to contact the team if you need anything in the future. Best wishes, Leah

购买日期：18/07/2019

8

受信赖的顾客

经 Feefo 确认

6 years ago

I found the treatment to be given in a professional and friendly manner - Josh is great! Everyone I spoke to was very knowledgable and anxious to help.

Leah

Smart TMS

6 years ago

Thank you for your lovely words. I'm so pleased that you found the team to be professional and knowledgeable. I will make sure your comments are passed onto Josh and his line manager. Best wishes, Leah

购买日期：18/07/2019

5

RT

Rory Trushell

经 Feefo 确认

7 years ago

Rory Trushell 就 Smart TMS 说了什么:

helped me through the bad times

Leah

Smart TMS

7 years ago

I'm really pleased to hear that TMS helped you get through the bad times. Best wishes,Leah

购买日期：03/05/2019

5

BS

Barrie Stradling

经 Feefo 确认

London

7 years ago

Barrie Stradling 就 Smart TMS 说了什么:

The service I received was proficient and professional and to be recommended

Leah

Smart TMS

7 years ago

Thank you Barrie, it's lovely to hear that the London team provided such a great service!Best wishes,Leah

购买日期：03/05/2019

4

Smart TMS 点评

TMS Treatment该产^品的更^多点^评 (3)浏览产品网站My practitioner was called Ailish, she was amazing, from the start she wasn’t just there to turn on the machine, she talked to me and helped me through any troubles or changes I was facing through...阅读更多

TMS Treatment ie该产^品的更^多点^评 (1)浏览产品网站I am glad that I was in the cohort of patients that responded to the treatment. My life is dramatically different and I don't feel completely hopeless anymore

TMS Treatment该产^品的更^多点^评 (3)浏览产品网站She was first rate. Very compassionate and authentic person. Really cares about patients and respectful as well as discrete.

TMS Treatment该产^品的更^多点^评 (3)浏览产品网站This was money very well spent and it was worth every cent. I just hope more teenagers have the opportunity to get this treatment in the future.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？