Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Smart Gift Solutions 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

受信赖的顾客

8 years ago

Loved the ability to customise my gift Good tracking Speedy delivery Recipient thrilled

购买日期：28/05/2017

0

TC

Trusted Customer

Australia

8 years ago

Trusted Customer 就 Smart Gift Solutions 说了什么:

I would just like to thank you for the fantastic gift basket that was made and sent to my son for his birthday. I was really impressed with the communication via emails to let me know where the gift...

产品评价

购买日期：02/06/2017

0

TC

Trusted Customer

8 years ago

Trusted Customer 就 Smart Gift Solutions 说了什么:

Easy transaction and fast delivery.

I'm here in the Philippines. I was having a hard time purchasing gifts for my love ones there whenever I use paypal on other sites. But smart gift solutions made it easy and was able to gave my mom...

产品评价

购买日期：12/05/2017

0

TC

Trusted Customer

8 years ago

Trusted Customer 就 Smart Gift Solutions 说了什么:

Happy to have found you!

I was very happy with my purchase, thank you so much Smart Gifts! This has to be the most thoughtful gift and I was so pleased to have found you. Delivery was received the next morning and my...

产品评价

购买日期：01/06/2017

0

受信赖的顾客

8 years ago

Unhappy returning customer

Problem with gift delivery then problem getting the problem sorted out... still unresolved!

Debbie

Smart Gift Solutions

8 years ago

Sorry to hear of this, just to confirm we responded to your email this morning and advised the florist attempted delivery whilst you were out and offered to arrange a replacement bunch of flowers as soon as possible, you acknowledge this email shortly after to thank us.

产品评价

购买日期：28/05/2017

0

受信赖的顾客

8 years ago

They delivered the get well parcel in time before our friends operation and our friend seemed quite pleased with it.

产品评价

购买日期：28/05/2017

0

受信赖的顾客

8 years ago

Great, reliable service!

I ordered 2 hampers for the UK from Peru! Both arrived in record time. I didn't see them but recipients seem delighted. Thank you!

购买日期：25/05/2017

0

受信赖的顾客

9 years ago

Half of order undelivered

Ordered 2 gifts and only one got delivered. No notification from them that only half my order was despatched. Upon contacting them they said the second gift was out of stock and I would be refunded,...

Debbie

Smart Gift Solutions

9 years ago

Thank you so much for your feedback. So sorry you didn't receive our initial email. I can see this was sent directly after you placed your order but since you ordered next day delivery and are based in NZ we decided to send your hamper excluding the flower seeds since we didn't hear back from you and didn't want to cancel your entire order. The item is still in stock, as advised in the email we sent to you, it's due in this week. I can see your refund is pending, usually refunds take up to 5 days to process. Please don't hesitate to get in touch with us should you have any further concerns.

产品评价

Debbie

Smart Gift Solutions

9 years ago

Thank you so much for your feedback. So sorry you didn't receive our initial email. I can see this was sent directly after you placed your order but since you ordered next day delivery and are based in NZ we decided to send your hamper excluding the flower seeds since we didn't hear back from you and didn't want to cancel your entire order. The item is still in stock, as advised in the email we sent to you, it's due in this week. I can see your refund is pending, usually refunds take up to 5 days to process. Please don't hesitate to get in touch with us should you have any further concerns.

购买日期：23/05/2017

1

受信赖的顾客

9 years ago

Great buying experience

Website was user-friendly quick and efficient and price was excellent including a personal message

产品评价

购买日期：22/05/2017

0

受信赖的顾客

9 years ago

Error corrected to perfection

Wrong mug sent as part gift, one phone call and all was sorted ! Very helpful and proffessional..Will use company again

产品评价

购买日期：21/05/2017

0

Smart Gift Solutions 点评

Cupcake - Lemon Pavlova该产^品的更^多点^评 (4)浏览产品网站

Cupcake - Strawberry该产^品的更^多点^评 (2)浏览产品网站

Border Biscuits - Viennese Whirls该产^品的更^多点^评 (3)浏览产品网站

Handmade Soap - Pure Therapy该产^品的更^多点^评 (2)浏览产品网站

Patisserie De Bain Lip Balm该产^品的更^多点^评 (1)浏览产品网站

Small Wicker Tray该产^品的更^多点^评 (44)浏览产品网站

https://www.smartgiftsolutions.co.uk/across-the-miles-mug该产^品的更^多点^评 (1)浏览产品网站Beautiful and thoughtful product x

Carnival Bouquet该产^品的更^多点^评 (3)浏览产品网站Was never delivered, have not been able to resolve.

Premium Cookies for the World's Most Amazing Mum该产^品的更^多点^评 (2)浏览产品网站Was delivered as ordered.

Free Gift Tag该产^品的更^多点^评 (312)浏览产品网站We have not seen what we purchased as it was delivered to a friends address not to us.

Free Photo Card该产^品的更^多点^评 (115)浏览产品网站They did the job of cheering our friend up before an operation for cancer.

Feel Better Sweets Tin该产^品的更^多点^评 (3)浏览产品网站A good idea for cheering someone up who you cannot get to see.

Grow It Sunflowers该产^品的更^多点^评 (2)浏览产品网站Gift was not delivered , I was not told it wasn't delivered I had to contact them to find out. Was then told gift now out of stock (even though it still shows as in stock on website). Very...阅读更多

Personalised Raise Your Glass Birthday Wine Gift该产^品的更^多点^评 (2)浏览产品网站Really cool gift, very happy with it

Monskey - Chilo该产^品的更^多点^评 (2)浏览产品网站Couldn't find what I was looking for elsewhere and this was as great price.

Personalised Tea and Cookies Gift Basket该产^品的更^多点^评 (3)浏览产品网站Lovely gift and exactly what was expected

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？