Slumbersac Australia 点评

We dispatched this item on 16 May. According to the tracking information it is due from yesterday to 31st so should reach you very soon. We are really sorry if Australia Post is taking longer than usual to make the delivery. Thank you for taking the time to leave feedback.

Thank you for taking the time to leave feedback. When you place dyour order, there was a notice on the website advising dispatch would take longer this particular week as the warehouse was closed temporarily for a few days. This meant that there was a small delay in between the time you placed your order and the dispatch time. We understand you have since placed another order and hope that you enjoy our products.

We can't thank you enough for your kind words about our sleeping bags. Your review means a lot to us and shows us that we are on the right track!

Hi We checked your order and it was dispatched the day after you placed it. Unfortunately we have had the easter holidays so this has meant a slightly longer delivery time. We will ask our marketing department to allow a little longer before requesting feedback in the future. Thank you for taking the time to leave feedback.

Thank you for your feedback. Would you be kind enough to contact our customer service team who may be able to assist you further with this issue. The email is: service@slumbersac.com.au

Our Customer Services team has been in contact with you to inform you that we are actively chasing Australia Post to get a location of this order, postal services in Australia is currently taking more time than usual due to restrictions etc. unfortunately, this is something out of our control and we are working hard to get your parcel to you. We really appreciate your patience and understanding at this time.

This is the information displayed currently on the AusPost website:- The COVID-19 pandemic has led to a major surge in parcel deliveries, as well as causing disruptions to our delivery operations.Many of our mail and parcel processing facilities have been affected by temporary closures.On any given day a significant number of our people are in precautionary self-isolation in accordance with state regulations.There are fewer flights available to transport parcels. Many domestic and international routes are currently suspended, and remaining routes have much lower frequencies.Domestic deliveriesMajor disruptions are still being experienced in Victoria. These disruptions may delay:deliveries between locations within Victoriadeliveries between Victoria and other states and territoriesWine deliveries are particularly affected as they need to be sorted manually.Disruptions have eased in other states and territories, but delays may still be experienced and circumstances can change quickly. Please see our domestic updates for the latest issues affecting deliveries within Australia.