I have not yet contacted customer services but the experience has left me very off balance.
I have not yet contacted customer services but the experience has left me very off balance.
Casey
SkyParkSecure
7 years ago
Hi TM,
We appreciate you taking the time to post a review although we are extremely sorry to hear of the experience you had at the car park.
SkyParkSecure.com are a price comparison website and booking agent for car parking services at all the major airports in the UK, we do not own/operate the car parks or provide the service but we are concerned to hear of your feedback.
We do have a complaints procedure and any complaint needs to be sent in to us in writing as we will contact the car parking company on your behalf to enable them to investigate and respond to you accordingly.
Are you able to please send the details of your complaint along with your booking reference to our Customer Support Team at support@skyparksecure.com as we would like to process this as a complaint for you.
We are committed to resolving this for you in line with our customer first policy.