Generally service and feedback is good although it seems I've never dealt with the same member or contact twice.
Skipton International
Skipton International
11 years ago
Thank you for your feedback. I am pleased to hear you are satisfied with the service we provide, but I am confused with the comments on interest rates.
From our records I can only see only one rate reduction, a year after you opened your account, certainly not continual decreases within a short time of account opening. As savings rates have declined Skipton has had to adjust rates accordingly, but we endeavour to offer good value rates in comparison to our peers.
Kind regards
Jim Coupe
Managing Director
01481 730730
service face to face was poor however over the phone was adequate
Skipton International
Skipton International
11 years ago
Please accept my sincere apologies for the poor service you received and thank you for bringing this to my attention.
I have taken the matter up with the leader of our Customer Services Team, who is most unhappy that one of her team let you down. She will be working with the person you dealt with and provide coaching to prevent any reoccurrence.
Kind regards
Jim Coupe
Managing Director
01481 730730
受信赖的顾客
11 years ago
One minor incident of below average customer service certainly has not put me off dealing with skipton in the future,having had several years of excellent service
产品评价
购买日期:07/01/2015
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受信赖的顾客
11 years ago
Efficient and helpful, and all information (written and verbal) is very clear.
产品评价
购买日期:21/01/2015
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受信赖的顾客
11 years ago
Very good reception. Cheerful smiling face. Thorough checks before receiving funds.
Skipton International is an award-winning bank that provides a range of attractive Sterling and US Dollar savings products for private and corporate savers. In addition to being a leading mortgage lender in Guernsey and Jersey, the bank also provides mortgages on UK Buy-To-Let properties for expats and residents overseas.
Skipton International is an award-winning bank that provides a range of attractive Sterling and US Dollar savings products for private and corporate savers. In addition to being a leading mortgage lender in Guernsey and Jersey, the bank also provides mortgages on UK Buy-To-Let properties for expats and residents overseas.