Waited 40 min for shuttle. Van was broken and driver kept stopping every bus stop to restart the engine..which did not help.
Customer Services
Shuttle Direct United Kingdom
6 months ago
Thank you for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience you experienced.
We are very sorry to hear about the long wait for the shuttle and the issues with the vehicle during your journey. This is not the level of service we aim to provide, and we understand how frustrating this situation must have been.
We would like to look into this matter further and ensure it is properly addressed. Could you please contact us by email with any additional details about your trip? This will help us investigate the incident thoroughly and take appropriate action.
Thank you for bringing this to our attention, and we appreciate your patience.
From the start of booking our transfer everything went very smoothly. I got a message from our driver to let me know exactly were to find him. I have to say that Ricardo was very courteous and...
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购买日期:19/04/2026
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Glen Freeman
经 Feefo 确认
6 months ago
Glen Freeman 就 Shuttle Direct United Kingdom 说了什么:
Excellent service as always gave been using shuttke diret for 10 years & never had any problems