Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Shield Total Insurance 点评

http://www.shieldtotalinsurance.co.uk/

The place to come for expert leisure vehicle and camping-related insurance with a smile.

服务

产品

过去一年内的条评价

显示全部2,273条点评

Mr A Clarke

经 Feefo 确认

4 years ago

Mr A Clarke 就 Shield Total Insurance 说了什么:

They do not listen.

Poor! None of the amendments or information I gave to Shield are shown on my new insurance documents. These people seem not to hear anything said to them.

Grant

Shield Total Insurance

4 years ago

Thank you for your feedback. We are sorry that your documents do not accurately reflect the information you have given. We will look into this immediately. For your peace of mind, all of our phone calls are recorded.

产品评价

购买日期：21/07/2021

Mr P P Hughes

经 Feefo 确认

4 years ago

Mr P P Hughes 就 Shield Total Insurance 说了什么:

Very easy to deal with very good level of cover and because of the great value I don’t need to waste time shopping around for a better deal, very satisfied

产品评价

购买日期：14/07/2021

Mr P P Harle

经 Feefo 确认

4 years ago

Mr P P Harle 就 Shield Total Insurance 说了什么:

Unable to ammend the policy correctly after three attempts

产品评价

购买日期：10/07/2021

受信赖的顾客

经 Feefo 确认

4 years ago

Great

I can actually, speak to a person on the phone, what a pleasure this is. Tried to renew on line, couldn’t do this. So please don’t take phone service away, seems to be what is happening, with...

产品评价

购买日期：07/07/2021

Mrs J J Kinchin

经 Feefo 确认

4 years ago

Mrs J J Kinchin 就 Shield Total Insurance 说了什么:

Great customer service

Although I was waiting on the phone for more than 30 minutes, the man I spoke to was very apologetic and had excellent customer service skills.

产品评价

购买日期：08/07/2021

Mr D D Bentley

经 Feefo 确认

4 years ago

Mr D D Bentley 就 Shield Total Insurance 说了什么:

No excuse

For the 3rd year running the phone says operators are experiencing high volumes of calls, takes hours to get through

产品评价

购买日期：05/07/2021

Mr G G Carroll

经 Feefo 确认

4 years ago

Mr G G Carroll 就 Shield Total Insurance 说了什么:

Not Happy

Not a lot really, Phoned up twice first time waiting for 45 minutes second time waiting for 35 minutes to be told they weren't taking any more calls and hung up on me, and that awful music you are...

产品评价

购买日期：04/06/2021

Mr M M Shield

经 Feefo 确认

4 years ago

Mr M M Shield 就 Shield Total Insurance 说了什么:

As above everything great.

Everything was explained to me so it was easy to understand the person on the phone was very helpful.

产品评价

购买日期：03/07/2021

受信赖的顾客

经 Feefo 确认

4 years ago

Very reliable company

Excellent company, always so much information available. Easy to deal with online, also paperwork sent by post, great service

产品评价

购买日期：01/07/2021

受信赖的顾客

经 Feefo 确认

4 years ago

Easy process

Smooth and easy application process. Took a few days for policy to come through when it said next working day and with buying online I was a little uncomfortable until it did arrive. Only just...

产品评价

购买日期：01/07/2021

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Shield Total Insurance 点评

Tourers该产^品的更^多点^评 (145)浏览产品网站I have no confidence in what I have purchased. The number of mistakes in my insurance document is unacceptable. These are all mistakes I corrected with a Shield representative but the Shield...阅读更多

Holiday Homes该产^品的更^多点^评 (81)浏览产品网站Excellent cover and value

Vantage Motorhomes Product 2该产^品的更^多点^评 (74)浏览产品网站Good value peace of mind!

Tourers该产^品的更^多点^评 (145)浏览产品网站All good. Keep up the good work.

Holiday Homes该产^品的更^多点^评 (81)浏览产品网站Always good service, and competitive.

Vantage Motorhomes Product 2该产^品的更^多点^评 (74)浏览产品网站Good policy to purchase, competitive

Tourers该产^品的更^多点^评 (145)浏览产品网站Price had gone up even though I have never had a claim, my storage site went from Cassoa Gold to Platinum but they were not really interested, got the exact same level of cover from another company...阅读更多

Holiday Homes该产^品的更^多点^评 (81)浏览产品网站The insurance i took out with shield insurance was to my satisfaction and had everything i needed and at a competitive price thankyou.

Vantage Motorhomes Product 2该产^品的更^多点^评 (74)浏览产品网站Very easy online to purchase

Tourers该产^品的更^多点^评 (145)浏览产品网站Can’t say any more than already have

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？