Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Shield Total Insurance 点评 | https://www.feefo.com/reviews/shield-total-insurance 的客户服务点评 | Feefo

MB

Mr Anthony Bradley

经 Feefo 确认

3 years ago

Mr Anthony Bradley 就 Shield Total Insurance 说了什么:

Great customer service

Always happy with your service

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Anthony, Thank you for taking the time to review your recent experience. It’s great to hear that your experiences have always been positive. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：12/03/2022

0

受信赖的顾客

经 Feefo 确认

3 years ago

It is unacceptable that is has taken over three weeks to receive a refund. The policy never started so a refund should have been processed instantly

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, I am sorry to hear that that you have not received the best customer service. We are always working on improving our services and your feedback is muchly appreciated Kindest Regards, The Shield Total Insurance Team

产品评价

购买日期：20/05/2022

0

受信赖的顾客

经 Feefo 确认

3 years ago

Prompt & efficient customer service all round

Very efficient and prompt service all round from polite customer service team

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience has been a positive one. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：19/05/2022

0

MW

Mr Ivan Winney

经 Feefo 确认

3 years ago

Mr Ivan Winney 就 Shield Total Insurance 说了什么:

Good

Representative very explicit and helpful

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Ivan, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：15/05/2022

0

MW

Mr Gary Wilkinson

经 Feefo 确认

4 years ago

Mr Gary Wilkinson 就 Shield Total Insurance 说了什么:

Excellent

Good price, very professional service now and when I needed them

产品评价

购买日期：25/02/2022

0

MC

Mr Stephen Chapman

经 Feefo 确认

3 years ago

Mr Stephen Chapman 就 Shield Total Insurance 说了什么:

It's fine. Sad it's gone up more than current inflation.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Stephen, Thank you for taking the time to review your recent experience. We are always working on improving our services and your feedback is muchly appreciated. Kindest Regards, The Shield Total Insurance Team

产品评价

购买日期：10/05/2022

0

MD

Mr Laurence Doyle

经 Feefo 确认

3 years ago

Mr Laurence Doyle 就 Shield Total Insurance 说了什么:

Friendly and professional!

Communicated extrememly well, returned calls when promised. Very professional Customer Service.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Laurence, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：06/05/2022

0

受信赖的顾客

经 Feefo 确认

3 years ago

Excellent service on renewal. Reasonable price.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：02/05/2022

0

受信赖的顾客

经 Feefo 确认

3 years ago

I have been with shield insurance now for over 10 years and never had any issues with their service.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experiences have always been positive. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：03/05/2022

0

MM

Mr Chris Mansfield

经 Feefo 确认

Southampton

3 years ago

Mr Chris Mansfield 就 Shield Total Insurance 说了什么:

Very helpful as always

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Pam, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：03/05/2022

0

Shield Total Insurance 点评

Touring Caravan该产^品的更^多点^评 (122)浏览产品网站See previous comment -great service

Motorhome该产^品的更^多点^评 (84)浏览产品网站Too long to process a full refund

Touring Caravan该产^品的更^多点^评 (122)浏览产品网站All good service and competitive rates

Motorhome该产^品的更^多点^评 (84)浏览产品网站Good quote, very pleased with outcome of my call

Touring Caravan该产^品的更^多点^评 (122)浏览产品网站Good cover gives peace of mind excellent that's why we choose shield

Leisure Home该产^品的更^多点^评 (141)浏览产品网站Sorry but don't understand how review works on my smartphone.

Leisure Home该产^品的更^多点^评 (141)浏览产品网站Policy offered me all the necessary cover I required

Leisure Home该产^品的更^多点^评 (141)浏览产品网站As above. Excellent service on renewal. Reasonable price

Leisure Home该产^品的更^多点^评 (141)浏览产品网站Excellent service every time I’ve renewed my policy

Leisure Home该产^品的更^多点^评 (141)浏览产品网站Good product offering good value for money

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？