Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Shield Total Insurance 点评 | https://www.feefo.com/reviews/shield-total-insurance 的客户服务点评 | Feefo

受信赖的顾客

经 Feefo 确认

2 years ago

Yes I would recommend them,I found them very helpful and polite.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives w2ere polite and helpful. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：18/09/2023

0

CH

Captain Euan Headridge

经 Feefo 确认

2 years ago

Captain Euan Headridge 就 Shield Total Insurance 说了什么:

What it is meant to be - others to follow this example.

Documentation - clear, correspondence - as requested through email. Telephone call - easy to make and understand.

Lindsey

Shield Total Insurance

2 years ago

Hi Euan, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：13/09/2023

0

KH

Keith Everest-Howard

经 Feefo 确认

Upavon Wiltshire

2 years ago

Keith Everest-Howard 就 Shield Total Insurance 说了什么:

good easy set up and purchase

easy to use website well laid out

Lindsey

Shield Total Insurance

2 years ago

Hi Keith, Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow and that your purchase was a smooth one. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：10/09/2023

0

MI

Mr Jamie Ives

经 Feefo 确认

2 years ago

Mr Jamie Ives 就 Shield Total Insurance 说了什么:

No option for online renewal and poor telephone service

I received my renewal quote via email but to accept ai had to call which took forever. My initial quote and policy was all done online, why can’t the renewal? And I don’t mind calling to renew a...

Lindsey

Shield Total Insurance

2 years ago

Hi Jamie, We are sorry to hear that you were not happy about not being able to renew you policy online and it took some time to et through to us. Regrettably our online services are undergoing some work following the change to A Plan in April, which in turn has increased our call volume. Your feedback is greatly appreciated and will be shared with the relevant business areas to support service improvements where required. Kindest Regards, The Shield Total Insurance Team

产品评价

购买日期：07/09/2023

0

受信赖的顾客

经 Feefo 确认

2 years ago

Great over the phone service

Excellent no hassle service

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you found our service hassle free. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：03/08/2023

0

受信赖的顾客

经 Feefo 确认

2 years ago

The part of park I stay in is new so newcomers are coming in every month or

Good service easy to follow renewals. Have recommended to new comers to park.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you found our service was good and your renewal easy to arrange. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：31/08/2023

0

JR

Jocelyn Roberts

经 Feefo 确认

Bradford

2 years ago

Jocelyn Roberts 就 Shield Total Insurance 说了什么:

So reassuringly straight forward

Lindsey

Shield Total Insurance

2 years ago

Hi Jocelyn, Thank you for taking the time to review your recent experience. It’s great to hear that arranging your cover was straight forward. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：31/08/2023

0

受信赖的顾客

经 Feefo 确认

2 years ago

Good insurance

The service was as good as ever, I've been with Shield Insurance for a good while now and have always found them competitively priced with good cover.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with our service. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：23/08/2023

0

TR

Tom Rotherham

经 Feefo 确认

2 years ago

Tom Rotherham 就 Shield Total Insurance 说了什么:

Will definitely be renewing with shield

It was so easy to arrange our insurance online

Lindsey

Shield Total Insurance

2 years ago

Hi Tom., Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：23/08/2023

0

IC

Ivan Condon

经 Feefo 确认

Callander

2 years ago

Ivan Condon 就 Shield Total Insurance 说了什么:

Value for money

Easy and friendly service. Value for money

Lindsey

Shield Total Insurance

2 years ago

Hi Ivan, Thank you for taking the time to review your recent experience. It’s great to hear that your found our servie easy and friendly. Kindest regards, The Shield Total Insurance Team

产品评价

购买日期：23/07/2023

0

Shield Total Insurance 点评

Leisure Home该产^品的更^多点^评 (141)浏览产品网站The cost of my policy is what I thought it may be,which is good.

Trailer该产^品的更^多点^评 (41)浏览产品网站Meets my needs, at a good price.

Trailer Tent该产^品的更^多点^评 (19)浏览产品网站good value for money easy to find what Insurance I was looking for

Motorhome该产^品的更^多点^评 (84)浏览产品网站Good insurance so far for my motor home

Leisure Home该产^品的更^多点^评 (141)浏览产品网站Competitive prices and simple straight forward talk

Leisure Home该产^品的更^多点^评 (141)浏览产品网站Reasonable prices assurance for future. .have left shield phone no with owners for newcomers to site

Touring Caravan该产^品的更^多点^评 (122)浏览产品网站Seems good but can’t TrueType access how good until I need to claim and I hope I won’t ever need to do that.

Touring Caravan该产^品的更^多点^评 (122)浏览产品网站Excellent cover competitively priced

Trailer Tent该产^品的更^多点^评 (19)浏览产品网站Ours is a vintage caravan, don’t find many insurers willing to take them on

Touring Caravan该产^品的更^多点^评 (122)浏览产品网站Excellent value for money

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？