Serenata Flowers 点评

Dear Julie, We appreciate your review today. It concerns us to understand that the flowers did not meet your expectations on this occasion. Please ensure you reach out to the customer support team via the 'help' link on our website, we will always do our best to assist! Kind regards Kayla Customer Support Serenata Flowers

Dear Customer, Thank you for sharing your thoughts. Our blooms are though sent in varying stages of bud, to ensure they flourish into the full display pictured on our website, in front of your dearest recipients eyes, as we do feel it is important for the bouquet to be enjoyed for as long as possible. If we can assist you though in any way, may we ask that you reply back to Customer Support, as we have been waiting to hear from you for several weeks now, to then be in a position to help, although we are sorry for your regrettable concerns. Thank you for doing this, from Serenata Flowers. Kind regards Faye Customer Support Serenata Flowers

Dear Customer, Thank you for providing feedback today. We are truly sorry to understand that the flowers were not as expected. We ask that any complaints be raised via the contact us link on our website, the dedicated customer support team are available 7 days a week to assist! Kind regards Kayla Customer Support Serenata Flowers

Dear Sandy, Thank you for sharing your thoughts. We are though truly sorry for your continued dismay, after Customer Support worked closely with you earlier in the year, making steps to try to positively rectify your raised concerns for you. Should you wish to remove your details, please do get in touch with our GDPR team, or if we can help further, please do reach back out to Customer Support for assistance. Our apologies once again from Serenata Flowers. Kind regards Faith Customer Support Serenata Flowers

Dear Claire, Thank you for your feedback after your recent floral delivery with Serenata Flowers. It concerns us deeply to understand that you were not happy with the delivery of your flowers on this occasion. We ask that you raise the matter with the customer support team via email if you are yet to do so. The team can be contacted via the contact us link on our website, they are available 7 days a week to assist. Kind regards Kayla Customer Support Serenata Flowers

Dear Customer, We are so sorry that the flowers received were not of our usual standard. If you would like us to look into this for you, kindly contact our customer support team by clicking the 'contact us' link on our website. Rest assured that one of our customer support agents will be more than happy to assist you further. Kind regards Leandro Customer Support Serenata Flowers