Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Sephora 点评

https://www.sephora.co.uk/

已评价

极好

服务

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过去一年内的条评价

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受信赖的顾客

12 years ago

购买日期：29/07/2012

Excellent range of products, the place to shop for all the newest beauty and makeup,…

Excellent range of products, the place to shop for all the newest beauty and makeup, and excellent customer service!

0

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受信赖的顾客

12 years ago

购买日期：29/07/2012

Fast efficient service.

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受信赖的顾客

12 years ago

购买日期：29/07/2012

Every thing was fine

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受信赖的顾客

12 years ago

购买日期：29/07/2012

all good

Feelunique

Sephora

11 years ago

We are disappointed to hear that you are not 100% happy with your product; this is an unusual experience as the majority of our customers (96% on feefo) are happy with the products they have received. Your custom is important to us and we value your comments which we have passed onto our marketing team and can see that one of customer service agents has been in contact. Kind regards

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受信赖的顾客

12 years ago

购买日期：29/07/2012

Excellent as always - really easy ordering process and always quickly delivered!

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受信赖的顾客

12 years ago

购买日期：29/07/2012

So efficient!

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受信赖的顾客

12 years ago

购买日期：29/07/2012

Ok, the hair product arrived quickly but the promised free gift if I bought 2…

Ok, the hair product arrived quickly but the promised free gift if I bought 2 items has yet to arrive. Feel like I was taken in and persuaded to buy 2 when I was only going to buy one of the product...

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受信赖的顾客

12 years ago

购买日期：29/07/2012

Top quality service

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受信赖的顾客

12 years ago

购买日期：29/07/2012

Excellent

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受信赖的顾客

12 years ago

购买日期：29/07/2012

fast and efficient delivery service and good with updating customers with the progress of the…

fast and efficient delivery service and good with updating customers with the progress of the order.

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关于Sephora

At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.

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