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谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Sephora 点评

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极好

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过去一年内的条评价

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受信赖的顾客

3 hours ago

购买日期：15/06/2025

Quick and efficient

0

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SH

Shan

Birmingham

4 hours ago

购买日期：15/06/2025

Shan 就 Sephora 说了什么:

Favourite beauty shop

Great service, very helpful staff. Staff on self checkout also staff which helped products.

0

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受信赖的顾客

5 hours ago

购买日期：15/06/2025

0

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受信赖的顾客

13 hours ago

购买日期：15/06/2025

Very good

Very good, got item I couldn’t get anywhere else.

0

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AC

Alexis Chase

London

13 hours ago

购买日期：15/06/2025

Alexis Chase 就 Sephora 说了什么:

Excellent shopping and reliable delivery

Deliveries are always on time. I'm not so keen on your discounts because they rarely apply as I find the items I buy are not discounted.

0

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受信赖的顾客

14 hours ago

购买日期：15/06/2025

0

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JH

Jenny Hellier

15 hours ago

购买日期：15/06/2025

0

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JB

James Blackthorne

16 hours ago

购买日期：14/06/2025

James Blackthorne 就 Sephora 说了什么:

Great

Great!

0

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受信赖的顾客

17 hours ago

购买日期：09/06/2025

Poor service, poor stock

The last timeI visited a shop there was little from the brands I enjoy and staff were not skilled in suggesting alternatives m. Stick was poor and staff not very ineestrd in customer service.

Endurance

Sephora

2 hours ago

Hi, Thank you for taking the time to share your recent experience with us. We are sorry to hear that your visit did not meet your expectations and that you were disappointed with the product selection and customer service you received. We take your feedback seriously and are committed to improving the quality of our service and product offerings. We would like to understand more about your experience and address your concerns directly. Please contact us at care@sephora.co.uk, and we will be happy to assist you further. Warm regards Customer Care

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JB

Jane Bailey

21 hours ago

购买日期：15/06/2025

0

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关于Sephora

At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.

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