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Secure Trust Bank 点评 | https://www.feefo.com/reviews/secure-trust-bank 的客户服务点评 | Feefo

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受信赖的顾客

1 month ago

购买日期：16/06/2025

Failed to follow own maturity instructions

Appalling service on account maturity - delayed response to secure message to set up new account - as per maturity instructions. Then just curt message to say no new account as all options withdrawn....

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Sophie

Secure Trust Bank

1 month ago

Hi. Thank you for taking the time to leave your review. We are sorry to hear you wasn't able to get the retention product you hoped for. if you could give us a call on 0345 111 7092 we would be happy to investigate this further for you. Kind regards, Sophie

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受信赖的顾客

1 month ago

购买日期：16/06/2025

Clear communication and efficient completion of my requests. Competitive rates.

Sophie

Secure Trust Bank

1 month ago

Hi, We are pleased to hear you are happy with the service provided! Thank you for taking the time to leave your review! Kind regards, Sophie

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Stephen Jones

Havant

1 month ago

购买日期：11/06/2025

Stephen Jones 就 Secure Trust Bank 说了什么:

All good.

A very good service looking after your money, a better return on most investments and you can rest easy knowing your money is in a safe place.

Sophie

Secure Trust Bank

1 month ago

Hi Stephen, This is great to hear! Thank you for taking the time to leave your review! Kind regards, Sophie

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受信赖的顾客

1 month ago

购买日期：12/06/2025

Easy start up.

Peace of mind that a contact telephone number is available if you need it. Easy to set up a new account and start saving.

Sophie

Secure Trust Bank

1 month ago

Hi, We are pleased to hear you are happy with the level of service we provide! Thank you for taking the time to leave your review! Kind regards, Sophie

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受信赖的顾客

1 month ago

购买日期：12/06/2025

Easy to deal with

Easy to deal with. Straight forward on line set up.

Sophie

Secure Trust Bank

1 month ago

Hi, We are pleased to hear this! Thank you for taking the time to leave your review! Kind regards, Sophie

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受信赖的顾客

1 month ago

购买日期：12/06/2025

Sophie

Secure Trust Bank

1 month ago

Hi, Thank you for taking the time to leave your 4 star review! Kind regards, Sophie

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受信赖的顾客

1 month ago

购买日期：12/06/2025

Mostly does the job, decent website design.

Straightforward process to join and deposit for a fixed period savings account - the website seems reasonably well designed on first use. Rather surprised that I have had to message to enquire about...

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受信赖的顾客

1 month ago

购买日期：11/06/2025

Good savings account

Very good account I would use again.

Sophie

Secure Trust Bank

1 month ago

Hi, We are pleased to hear this! Thank you for taking the time to leave your review! Kind regards, Sophie

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受信赖的顾客

1 month ago

购买日期：07/06/2025

Opening account.

Quick helpful phone conversation with advisor. Everything was quite easy setting up my account. Great start!

Sophie

Secure Trust Bank

1 month ago

Hi, We are pleased to hear you are satisfied with the level of service provided! Thank you for leaving your 5 star review! Kind regards, Sophie

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受信赖的顾客

1 month ago

购买日期：09/06/2025

Recommended app for tracking savings

Simple and straightforward app with clear and comprehensive information.

Sophie

Secure Trust Bank

1 month ago

Hi, We are pleased to hear this! Thank you for taking the time to leave your review! Kind regards, Sophie

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关于Secure Trust Bank

At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.

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0121 251 7508

Secure Trust Bank, Yorke House, Arleston Way, Shirley, Solihull, West Midlands, B90 4LH, United Kingdom