Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

scotts Menswear 点评 | https://www.feefo.com/reviews/scotts 的客户服务点评 | Feefo

CF

Carl Fowler

5 years ago

购买日期：17/04/2020

Carl Fowler 就 scotts Menswear 说了什么:

Great clothing, quick delivery

Mollie

scotts Menswear

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, scotts Online Review Team

0

SG

Shaun Gelsthorpe

5 years ago

购买日期：16/04/2020

Shaun Gelsthorpe 就 scotts Menswear 说了什么:

Delivery service let’s everything down...

The shopping and paying was so easy and excellent prices. The only issue I have and still do is the delivery service as I still haven’t received my items I purchased. ( birthday gifts for my son ) ....

阅读全部

Mollie

scotts Menswear

5 years ago

Hello Shaun,Thank you for your review.I am so sorry to hear this!So I am able to look into this further for you, please email your order number to: onlinehelp@scottsmenswear.com quoting reference: #9917042 in the subject.Many thanks.Mollie,scotts Online Review Team

0

TF

Tracy Fitzgerald

5 years ago

购买日期：12/04/2020

已上传媒体

查看所有媒体 (1)

Tracy Fitzgerald 就 scotts Menswear 说了什么:

Two different shoes sent to me

I ordered Nike black 90s off your website. The left shoe is the old style 90s and the right is the new style 90s. I want to send them back and get a pair of them again.

Mollie

scotts Menswear

5 years ago

Hello Tracy,Thank you for your review.I am sorry to hear that you are unhappy with your recent purchase!Should you require any further assistance in relation to this please do not hesitate to email us on: onlinehelp@scottsmenswear.com quoting reference: #9917147 in the subject.We really hope to see you again soon.Many thanks.Mollie,scotts Online Review Team

0

受信赖的顾客

5 years ago

购买日期：16/04/2020

Fast and efficient

Quick and efficient

Mollie

scotts Menswear

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, scotts Online Review Team

0

WG

Wendy Green

5 years ago

购买日期：15/04/2020

Wendy Green 就 scotts Menswear 说了什么:

Fast speedy service

Mollie

scotts Menswear

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, scotts Online Review Team

0

受信赖的顾客

5 years ago

购买日期：15/04/2020

Still haven’t received the item nearly 2 weeks in

Mollie

scotts Menswear

5 years ago

Hello, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this has now been resolved for you and a full refund has been processed. Please be assured that we value your custom highly and would love to see you return. We really hope to see you again soon. Many thanks. Mollie, scotts Online Review Team

0

SG

Stuart Geary

Aberdeen

5 years ago

购买日期：15/04/2020

Stuart Geary 就 scotts Menswear 说了什么:

Excellent

Good Prices, Speedy Delivery, Top Quality Products

Mollie

scotts Menswear

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, scotts Online Review Team

0

受信赖的顾客

5 years ago

购买日期：15/04/2020

Excellent and worth the money

Perfect bought as a gift and they loved it thank you

Mollie

scotts Menswear

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, scotts Online Review Team

0

受信赖的顾客

5 years ago

购买日期：11/04/2020

No customer service

- still haven’t received my order, or been told anything about where it is. - I’ve emailed for info on what I can do as I have sent it to my wrong address, still after two weeks I’ve had no reply.

Mollie

scotts Menswear

5 years ago

Hello,Thank you for your review.I am so sorry to hear this!Looking into your account I can see that this is currently being dealt with by our customer care team, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinehelp@scottsmenswear.com quoting reference: #9916831 in the subject.We really hope to see you again soon.Many thanks.Mollie,scotts Online Review Team

0

AH

Andrew Hinchliffe

5 years ago

购买日期：14/04/2020

Andrew Hinchliffe 就 scotts Menswear 说了什么:

Excellent service as usual. Although I am glad I bought the large size instead of the extra large the size and age questionare suggested.

Mollie

scotts Menswear

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, scotts Online Review Team

0