I had a item delivered damaged and the customer care personnel was great assisting me with the damaged order. The person definitely took their time to ensure great customer service.
There service is fast and there agents are very friendly! The products I have purchased have been very cool and seem to be quality! I will be a long time customer! Thank you!
Customer service was amazing, above & beyond what I needed... made a little boy extremely happy. Thank you so much for your kindness & generosity
Beth Czerwonka
Scientifics Direct Inc
3 years ago
Good Day,
We are happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do that with amazing customers like you. Thanks again, and we hope to serve you again soon.
Sincerely,
Beth C
Customer Service Manager
So helpful! Resolved our issue with a gift that wasn't working by quickly shipping out a replacement. Very happy. Top notch service.
Beth Czerwonka
Scientifics Direct Inc
3 years ago
Good Day,
Thank you for your order and kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our customers. We look forward to the next time we're able to serve you again. Have a great day!
Sincerley,
Beth C
Customer Service Manager
Good Day,
Thank you for your order and your feedback. We are happy to hear your grandkids are enjoying the product. Thanks again, and hope to serve you again soon.
Sincerley,
Beth C
Customer Service Manager
产品评价
Beth Czerwonka
Scientifics Direct Inc
3 years ago
Great to hear!
Beth Czerwonka
Scientifics Direct Inc
3 years ago
Perfect! We are happy to hear they are enjoying it!
购买日期:17/01/2023
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受信赖的顾客
3 years ago
I have so far not received notification that the item has been shipped. It was ordered a week ago and as it is a birthday gift I want it to be delivered by January 31.
Stephanie Cassel
Scientifics Direct Inc
3 years ago
Good day, we're terribly sorry our system didn't send your tracking info as it should have, and hope your call with us today eased your mind that the package arrived where it was sent.
I would probably purchase again. Lots of inventory to choose from.
产品评价
Beth Czerwonka
Scientifics Direct Inc
3 years ago
Good morning,
So sorry to hear this. Please get in touch with our customer service department and we can review it. We have hundreds of other products we can narrow down by age and interest that may suit better for your grandson.
购买日期:12/01/2023
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MW
Maureen Weight
3 years ago
Maureen Weight 就 Scientifics Direct Inc 说了什么:
Prompt Delivery...Items ordered were as posted.....only complaint: ordered two of one item and they were packaged separately unnecessarily (could have both fit in same box.)
产品评价
购买日期:01/01/2023
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受信赖的顾客
3 years ago
Awesome!!!
产品评价
Stephanie Cassel
Scientifics Direct Inc
3 years ago
Hello, we're sorry to hear this happened. Please feel free to reach out to the manufacturer of the toy Thames and Kosmos at https://thamesandkosmos.zendesk.com/hc/en-us.
购买日期:06/12/2021
0
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SS
Susan Schneider
3 years ago
Susan Schneider 就 Scientifics Direct Inc 说了什么:
Easy to order online.
产品评价
Stephanie Cassel
Scientifics Direct Inc
3 years ago
Goody day, we're sorry to hear this. Please feel free to reach out to our customer service reps at 800-818-4955, they will be more than happy to rectify any issues you are having.