Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Sandals Resorts 点评 | https://www.feefo.com/reviews/sandals-resorts 的客户服务点评 | Feefo

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受信赖的顾客

2 days ago

购买日期：02/06/2025

Over priced

Poor service . Over priced . Poor quality food . Staff need more training .

产品评价

Charlie

Sandals Resorts

1 day ago

Hi Suzanne, Thank you for sharing your feedback. We are truly sorry to hear about your concerns and will make sure to share all of your comments with the relevant team members for review. If you haven’t done so already, we would recommend sending an email to our customer service team at customerservice@sandals.co.uk so they can look into this for you. Many thanks, Sandals Resorts

受信赖的顾客

2 days ago

购买日期：10/07/2025

Just a few minor niggles

99% of the staff were great and very welcoming. However, we had 2 or 3 occasions where the staff made you feel like your were an inconvenience. Dinos/The Mariner - absolute chaos and the staff do...

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受信赖的顾客

2 days ago

购买日期：10/07/2025

Service was poor in many places with some staff rude and miserable

产品评价

受信赖的顾客

3 days ago

购买日期：03/07/2025

The butler service is a real treat, they were very friendly and accommodating. We thoroughly enjoyed being spoilt.

产品评价

Adrian Azzopardi

3 days ago

购买日期：02/07/2025

Adrian Azzopardi 就 Sandals Resorts 说了什么:

5 star Grenada

Amazing

产品评价

受信赖的顾客

3 days ago

购买日期：10/07/2025

Staff was very friendly and suportive

Service was excellent. Nicolas was out standing

产品评价

Tina Parker

3 days ago

购买日期：03/07/2025

Tina Parker 就 Sandals Resorts 说了什么:

Always feels like home

Everything was perfect

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CARL PALMER

Norwich

3 days ago

购买日期：09/07/2025

CARL PALMER 就 Sandals Resorts 说了什么:

The service was absolutely superb and with a very friendly Grenadian style.

产品评价

受信赖的顾客

3 days ago

购买日期：10/07/2025

Royal Barbados not as well appointed as the Barbados side

Staff very robotic , very few showed any personality. Heidi in the swim up bar Royal side was excellent and most evening restaurants had one or two with a bit of banter the rest were polite but not...

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产品评价

Charlie

Sandals Resorts

2 days ago

Hi Stephen, Thank you for sharing your feedback. We're glad you enjoyed the resort overall and appreciated the dining and Heidi’s great service. We’re sorry some aspects didn’t meet your expectations, and we will make sure to share all of your comments with the relevant team members to ensure they are aware. It was a pleasure having you with us, and we hope to welcome you back. Many thanks, Sandals Resorts

受信赖的顾客

3 days ago

购买日期：10/07/2025

Summer holidays in paradise

Service was on par with was what we have come to expect from the great sandals brand.

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关于Sandals Resorts

Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.

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020 7590 0244

135 Fulham Road, London, Greater London, SW3 6RT, United Kingdom

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Sandals Resorts 点评

Sandals Dunn's River该产^品的更^多点^评 (121)浏览产品网站Poor service . Over priced . Really poor quality food .

Sandals Barbados该产^品的更^多点^评 (2,663)浏览产品网站It was amazing!! A few small niggles but nothing that affected the enjoyment of our holiday. Will definitely be back.

Sandals Royal Barbados该产^品的更^多点^评 (2,446)浏览产品网站Resort was a bit rundown Staff were not as good as previous years, service was poor and to many rude and miserable staff. Could do with more staff training

Sandals Montego Bay该产^品的更^多点^评 (413)浏览产品网站What a lovely venue for a holiday. Great location with good sized rooms, with a beautiful sandy beach, visible from our room. A great variety of restaurants to choose from, all serving very tasty...阅读全部

Sandals Grenada该产^品的更^多点^评 (1,749)浏览产品网站Perfect setting for a very relaxing break. Staff are all wonderful and the food is exceptional

Sandals Grande St. Lucian该产^品的更^多点^评 (968)浏览产品网站Staff was excellent. Big shout out to Nicolas from the restaurant team who went out of his way to make our stay as enjoyable as can be. Neville from entertainment was a joy. Would definitely will be...阅读全部

Sandals Royal Plantation该产^品的更^多点^评 (390)浏览产品网站This place is fantastic, Omar the General Manager is amazing, he gets to know everyone’s name and checks in regularly to see how you are doing. Been here a number of times and will keep going back. A...阅读全部

Sandals Grenada该产^品的更^多点^评 (1,749)浏览产品网站The resort, facilities and especially the very very capable and friendly staff were superb which made an excellent holiday for me and my wife.

Sandals Royal Barbados该产^品的更^多点^评 (2,446)浏览产品网站The resort was lovely . We booked the royal side. however, found ourselves on the Barbados side every evening as they have all the bars . We only had lovers lane !!! Didn’t do Ice cocktails so not...阅读全部

Sandals Grande Antigua该产^品的更^多点^评 (3,137)浏览产品网站We are repeat visitors to the Sandals Resort in Antigua. My wife and I had an enjoyable 12 day stay. The weather was fantastic and this was the perfect R&R which we both needed. The staff were...阅读全部

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？