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Sandals Resorts 点评 | https://www.feefo.com/reviews/sandals-resorts 的客户服务点评 | Feefo

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DAVID

Hove

8 years ago

购买日期：17/09/2016

DAVID 就 Sandals Resorts 说了什么:

Check in process

Check in was a bit of a pain : don't expect to have to enter all my details into an iPad - at the hotel when I have provided them all on the online booking form - not something you want to be doing...

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受信赖的顾客

8 years ago

购买日期：17/09/2016

everyone was really friendly and helpful

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LINDA

Liverpool

8 years ago

购买日期：16/09/2016

LINDA 就 Sandals Resorts 说了什么:

Nothing too much trouble. Staff were wonderful.

Customer service was outstanding.

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JANINE

Reading UK

8 years ago

购买日期：16/09/2016

JANINE 就 Sandals Resorts 说了什么:

Awful service

The staff could not be bothered with us, whenever we wanted something it seemed like they were doing us a favour. They always seemed to be too busy with chatting amongst themselves.

Kerry

Sandals Resorts

8 years ago

Thank you for your feedback. We were disappointed to read your comments regarding the team and we are so sorry that the service you received was not in keeping with the service we are known to provide. We are a service orientated organisation and take our guests comments very seriously. Please be assured that we have shared your comments with the resort management team for their immediate attention and action. We truly regret that we did not meet your expectations but sincerely hope that an assurance that your experience was not the norm, coupled with our reputation of being the number one all-inclusive resorts in the Caribbean, will serve as motivation for you to allow us another opportunity to host you.

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Kerry

Sandals Resorts

8 years ago

Hello Janine,

Thank you for taking the time to share your experience with us. I am truly sorry if your experience at Sandals Emerald Bay did not match our intention of being the best place to spend your vacation. At Sandals, we strive to provide an exceptional product and high level of service, and we take very seriously any comments that indicate that we were not successful in that endeavor. If you would like to share more about your experience please feel free to write into our Customer Care Department at customersupport@sandals.com so that we may learn more details surrounding your stay and how we may have missed in delivering a great experience for you. Thank you again for your feedback as it will help us to improve on areas where necessary and we do hope we will have the honor of serving you in the future.

RACHEL

Worcestershire

8 years ago

购买日期：16/09/2016

RACHEL 就 Sandals Resorts 说了什么:

Excellent in many areas but in some it took a complaint to get served I. E the pizza serve area

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IAIN

Barbados

8 years ago

购买日期：16/09/2016

IAIN 就 Sandals Resorts 说了什么:

The staff were lovely friendly and welcoming

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STUART

Lincolnshire

8 years ago

购买日期：15/09/2016

STUART 就 Sandals Resorts 说了什么:

Exceeded expectations

Management and staff went out of their way to help. Always polite and cheerful. Nothing was too much trouble.

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GEMMA

Southampton

8 years ago

购买日期：15/09/2016

GEMMA 就 Sandals Resorts 说了什么:

As above

Excellent and very attentive as well as friendly. Was never hungry or thirsty and we were very well looked after.

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STEVEN And MICHELLE GILBERT

Essex, United Kingdom

8 years ago

购买日期：16/09/2016

STEVEN And MICHELLE GILBERT 就 Sandals Resorts 说了什么:

THE FRIENDLIEST, CLEANEST,AND MOST BEAUTIFUL MUST GO TO RESORT IN JAMAICA.....YOU WONT BE DISSAPOINTED, WE PROMISE 😀😀

My wife and I recently stayed at Sandals Ochi Beach Resort in Jamaica which was a holiday in collaboration it's a TV show in the UK where we celebrated our 25th wedding anniversary by getting our...

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受信赖的顾客

8 years ago

购买日期：15/09/2016

The staff are lovely

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关于Sandals Resorts

Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.

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020 7590 0244

135 Fulham Road, London, Greater London, SW3 6RT, United Kingdom

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Sandals Resorts 点评

Sandals Grande Antigua该产^品的更^多点^评 (3,152)浏览产品网站

Sandals Barbados该产^品的更^多点^评 (2,670)浏览产品网站the resort was nice but not all the restaurants are open every night and there are minimal vegetarian options.

Sandals Grande Antigua该产^品的更^多点^评 (3,152)浏览产品网站Had a fabulous weeks holiday. This is the view from our room. Stayed at club honeymoon sunset buff.

Sandals Emerald Bay Golf, Tennis and Spa Resort该产^品的更^多点^评 (256)浏览产品网站Rip off. This is not 5 star. 3.5 at best. The food is average, at best. We feel like we've been totally ripped off by Sandals. Save your money and do not visit here.

Sandals Grande Antigua该产^品的更^多点^评 (3,152)浏览产品网站Great place with lots to do. A lot of staff on their phones and leaning up walls in restaurants made it just an ok stay

Sandals Barbados该产^品的更^多点^评 (2,670)浏览产品网站

Sandals Halcyon Beach该产^品的更^多点^评 (1,828)浏览产品网站Hotel and staff were better than expected.... (the only negative feedback concerns the noise from the renovations which we were told would be minimal and would only hear if stood outside the rooms...阅读全部

Sandals LaSource Grenada该产^品的更^多点^评 (1,762)浏览产品网站Beautiful hotel beautiful food and we'll looked after. People are also very friendly as well.

Sandals Ochi Beach Resort该产^品的更^多点^评 (1,728)浏览产品网站My wife and I recently stayed at Sandals Ochi Beach Resort in Jamaica which was a holiday in collaboration it's a TV show in the UK where we celebrated our 25th wedding anniversary by getting our...阅读全部

Sandals LaSource Grenada该产^品的更^多点^评 (1,762)浏览产品网站We love it here, great location

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？