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Safestore Ltd 点评 | https://www.feefo.com/reviews/safestore-ltd 的客户服务点评 | Feefo

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受信赖的顾客

12 years ago

购买日期：22/05/2013

the guy waas very nice

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受信赖的顾客

12 years ago

购买日期：22/05/2013

The service was good. There is no signage to the lift and unless you know…

The service was good. There is no signage to the lift and unless you know it's there you wouldn't know where to find it on entering the store area.

Safestore Ltd

12 years ago

Thank you for your feedback. I apologise for any confusion caused and I will have this looked in to immediately by our Eastbourne store manager. If we can be of any further assistance please feel free to contact us. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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受信赖的顾客

12 years ago

购买日期：22/05/2013

very friendly service by all the staff, on the phone and in person. Extremely helpful and…

very friendly service by all the staff, on the phone and in person. Extremely helpful and informative. Many thanks.

Safestore Ltd

12 years ago

Thank you for your feedback. I will be sure to pass it on to Michele and his team. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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受信赖的顾客

12 years ago

购买日期：22/05/2013

NOthing to complain about

Safestore Ltd

12 years ago

That's great to hear. Thank you Andreas. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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受信赖的顾客

12 years ago

购买日期：22/05/2013

It's was perfect

Safestore Ltd

12 years ago

Thanks very much for your excellent feedback Jason! Many Thanks Lynsey - Customer Support 0800 444 800

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受信赖的顾客

12 years ago

购买日期：22/05/2013

Great Staff, always helpful. The store ii always kept clean

Safestore Ltd

12 years ago

Thank you. We always appreciate feedback and are happy to hear you received good service at our New Southgate store. Many Thanks Lynsey - Customer Support 0800 444 800

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受信赖的顾客

12 years ago

购买日期：22/05/2013

Good however when we came in to pay for the storage we were not told…

Good however when we came in to pay for the storage we were not told about or given a key fob or advised how we could access the unit. Also, although stated on the contract I feel that the...

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Safestore Ltd

12 years ago

Thank you for your feedback Marie. I apologise for the miscommunication in regards to 24hr access. I have spoken to the store and I understand we are unable to offer 24hr access to our units on upper levels due to health and safety. If you would prefer 24hr access please contact our store and we can arrange a ground floor unit. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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受信赖的顾客

12 years ago

购买日期：21/05/2013

Great Service, very clear communication and explanation of current offers. The Oldbury store is very clean,…

Great Service, very clear communication and explanation of current offers. The Oldbury store is very clean, tidy and with very helpful staff. I was assisted by the assistant Manager (Kelly) she is a...

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Safestore Ltd

12 years ago

Thanks for the excellent feedback Senna, we really appreciate it! It's great to hear that you had a good experience in our Oldbury store and I will pass on your kind words to the team. Many Thanks Lynsey - Customer Support 0800 444 800

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受信赖的顾客

12 years ago

购买日期：21/05/2013

Management of this facility has improved significantly over the last year. Only issues are to…

Management of this facility has improved significantly over the last year. Only issues are to do with physical access when commercial users block entrances/walkways.

Safestore Ltd

12 years ago

Thank you Stefan. I will pass on your feedback to Amy our Merton store manager and we’ll try to ensure all access routes remain clear for all our customers. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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受信赖的顾客

12 years ago

购买日期：21/05/2013

Staff at this Safestore always make an effort to be courteous and helpful. Worth having…

Staff at this Safestore always make an effort to be courteous and helpful. Worth having a unit there. Thank you for valuing me as a customer

Safestore Ltd

12 years ago

Thank you Nicoletta. Your feedback will certainly put a smile on the faces of the Fulham team. Please let us know if we can help any further. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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关于Safestore Ltd

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.

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0208 732 1500

Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom